us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Telemed nightingales llc
cost effective

cost effective, fast and efficient

5
Date of experience: Sep 22, 2025
Kathy Vonderahe
Fast service

Fast service. Great pens.

5
Date of experience: Sep 22, 2025
JEFF VELDHOF
Additional fees are ridiculous

The product is good but all the add on fees brought the cost up tremendously. One of my two orders never said anything about the tariff fee of almost $45 among other fees like the setup. Your shipping and handling fees have gotten ridiculous. I own a business and will be looking for more transparent options in the we’d future. To offer a lower price and then add ridiculous fee after fee does not help loyal customs like me want to continue doing business with pens.com

2
Date of experience: Sep 22, 2025
Michael Corey
Very professional company

My wife got a promotional ad and pen for her business and decided to check pens.com for our business. We were very satisfied with the quality of the service, pens, and the whole process! Getting hard to find companies that operate in this type of high caliber. Thank you!!

5
Date of experience: Sep 22, 2025
Joy Cornelius
The pens aren't very good

I am disappointed in the pens that I received. I was planning on using them as a gift for referring services to my office, however they don't write well. Some of them are drying out quickly and not lasting very long also.

3
Date of experience: Sep 22, 2025
Mable James C/O Andrea
I am owner and manager of Chariot of…

I am owner and manager of Chariot of Care NMET. This is my experirnce with my recent order of pens from Pens.com I called Pens.com after receiving an advertisement in the mail for personalized pens, The representative was very courteous, and patient with me as I decided exactly what I wanted the pens to say.

5
Date of experience: Sep 22, 2025
Leah Cannon
I love our pens from Pens.com!!

I love our pens from Pens.com!!! Everyone who uses our pens tells me how much they love using them!!

5
Date of experience: Sep 22, 2025
Diana T.
Easy to order and delivery was fast!

5
Date of experience: Sep 22, 2025
Dorothy Mays Clark
Not what I was expecting

I love the color and design of the pen. I was disappointed in how small the font was.

3
Date of experience: Sep 22, 2025
CRYSTAL WARR
Great company

Great company, our customers love the pens!

5
Date of experience: Sep 22, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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