us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Steve Schultz
Does not support MacOS 26

1
Date of experience: Sep 23, 2025
Jose
Thank you

Thank you, so much

5
Date of experience: Sep 23, 2025
BLASE DROTAR
Simple process

We feel secure in knowing we are covered and the reup procedure was extremely easy.

5
Date of experience: Sep 23, 2025
Seis Guy
I have no issues with ESET

I have no issues with ESET. I'm an 80+yo who knows little about cybersecurity. So I just trust you guys because my "computer guy" recommends ESET.

4
Date of experience: Sep 23, 2025
Vicki
The person that fixed it communicated…

The person that fixed it communicated well and fixed the problem, however we still have moist from the freezer. The issue is not with the technician but more so with the refrigerator and freezer.

3
Date of experience: Sep 22, 2025
Brian Nelson
What a waste of money

What a waste of money. They sent a technician out immediately. They ordered the part. Then they claimed the part was on back order and required me to call back in 10 days. Then they said call back in 20 days in order for them to get involved. Once I called back they canceled the policy and determined it wasn't worth repairing. It's amazing how they didn't cancel the policy until they received enough money to pay for the technician to come out. I found the part online for $50 and will have the repair company install it next week which the technician told me when he was here will take 15 minutes to install. DO NOT WASTE YOUR MONEY or TIME with a warranty with this company!

1
Date of experience: Sep 22, 2025
Duke & Kathy Scott
Stuart

Stuart , the technician that serviced our washer, waspersonable, knowledgeable and competent and he solved our problem.Keep him on your team.

5
Date of experience: Sep 22, 2025
Fatima Omari
Am so glad to use this company

Am so glad to use this company. I never heard of company to cover the cosmetics damage, they replaced my broken drawer.The agent was professional and came on time.I called twice and both time the job was done perfectly. One time repair and second time for replacement, because of that now , I have all my appliances registered.

5
Date of experience: Sep 22, 2025
Tammy
When I called the claim was fast and…

When I called the claim was fast and easy. The service tech was very knowledgeable and the repair was fast and easy. The Technician was very kind and respectful.

5
Date of experience: Sep 22, 2025
Sandra Bernal
Son birthday gift

Love it and would use it again and again

5
Date of experience: Sep 22, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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