us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

JOHN GAILHARD
Experienced customer service representatives

Able to talk with an experienced customer service representative that will quickly resolve any issues.

5
Date of experience: Sep 24, 2025
Justin
This app is easy to use and very helpful

4
Date of experience: Sep 24, 2025
LaShawna
Very Easy And Efficient

Easy To Use App And Its Very Efficient

5
Date of experience: Sep 24, 2025
JC Smith
Shipping was a cluster.

5
Date of experience: Sep 23, 2025
Cindy Shade
Zero accountability for messing up my…

Zero accountability for messing up my order from beginning of July. Our company had a show in Las Vegas at the end of July. All items we received on time for our show, but the bottle openers, which we received three weeks after our show….. randomly in August…Like the boxes of pens that showed up I never ordered and had to send back. I contacted my rep Molly to have her send me a return label for the bottle openers. I didn’t need them three weeks after my event, so I wanted to send them back. Your company refused. Silly considering I am a previous customer. You completely dropped the ball in production, in your response etc. These items should have been delivered along with all of the other items I received. However you continued to say it was never guaranteed delivery etc. Ridiculous considering the other items were received. Someone in production messed up and you expect the customer to cover your payments even though you did not do your job…..

1
Date of experience: Sep 23, 2025
The rep helping was very accommodating…

The rep helping was very accommodating and helpful. The products I order are great. Quality is better than I expected. However, I was told all my items would arrive before a said date (an event I had) and only 2 out of 3 arrived. I paid for expedited shipping. I tried contacting the rep who helped me, sent a few emails, received no response. Very strange

4
Date of experience: Sep 23, 2025
By Design CD
Square works great for my small business

Square works great for my small business

5
Date of experience: Sep 23, 2025
Dee's Formation
Must have

This app helps u in so many ways including loans

5
Date of experience: Sep 23, 2025
Nader limo
Very good hold my business

5
Date of experience: Sep 23, 2025
customer
Always working in the background

Always there in the background working away but with minimal drain on my system. Cannot be more pleased with this product and it’s offerings.

5
Date of experience: Sep 23, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More