us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Gary
Good value for the best protection

I have been using the service for quite a few years, and it always has performed well. It always seems to be on top of the latest virus protection technology.

5
Date of experience: Aug 29, 2025
Karen  Hannula
What a great experience!

I appreciate ESET and have found it to be "the best."

5
Date of experience: Aug 29, 2025
Boo to forced recurring subscriptions

I resent being forced to select the recurring subscription option to sign up and then have to dig around in your FAQs to figure out how to opt out. Recurring should be presented as an option NOT mandatory.

1
Date of experience: Aug 29, 2025
Ann L
Renewed on line

It was nice to be able to renew my subscription on line. The last time I got ESET I needed to take my computer into the computer shop, leave it and then go back to pick it up.

5
Date of experience: Aug 29, 2025
Leslie Nielson
It was good.

5
Date of experience: Aug 29, 2025
Robert Miller
Love ESET products but quite…

Love ESET products but quite disappointed in them since they discontinued real live support. It's not easy for most of us to figure out some of the occasional issues with the program. ESET has kind of pulled out the rug from under us now that we're locked in their products. They sent me an email in response to this statement apologizing for the lack of REAL support but offered no real help. They love to rake in the money once they have us on autopayment.

3
Date of experience: Aug 29, 2025
Laynette
I go with the recommendation of my…

I go with the recommendation of my computer guy. I have to trust him and I do

5
Date of experience: Aug 29, 2025
Jennifer
I got ESET from my trusted friend and…

I got ESET from my trusted friend and IT Dept. I have no complaints, although some places have tried to get rid of it due to supposed draws on battery and making certain apps fail to work.I have had no issues with my apps that I am aware of and have been using ESET for now 4 years.

4
Date of experience: Aug 29, 2025
richard falcon
John was courteous and fast

John was courteous and fast. Had my ice maker fixed in no time!

5
Date of experience: Aug 28, 2025
Kristin McCormick
Great experience!!

Great experience! Quick fast service and very kind employee

5
Date of experience: Aug 28, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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