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4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

ANNETTE SANDERS
Been ordering from this company for…

Been ordering from this company for years. Always great

5
Date of experience: Aug 27, 2025
NATHAN HALIBURTON
The call back was immediate

The call back was immediate. I felt my order was important not only to me but to the company also.

5
Date of experience: Aug 27, 2025
Vgrcorporation
Good service

Great service

5
Date of experience: Aug 27, 2025
Classic Cleaners
Simple

We switched to square because of rates and ease of use......

5
Date of experience: Aug 27, 2025
Prime 's Square Dance Club
i NEED TO PRINT OUT A MONTHLY REGISTER…

i NEED TO PRINT OUT A MONTHLY REGISTER OF ALL ACTIVITIES. ALSO, I NEED TRANSACTIONS OVER 1 YEAR OLD. I NEED A SEARCH ENGINE TO LOOK FOR TRANSACTIONS BY CUSTOMER NAME.OTHERWISE RELATIVELY SIMPLE EXPERIENCE FOR A FIRST TIMER...

4
Date of experience: Aug 27, 2025
Dudes Lemonade-RVA
Super easy process to use

Love how easy is to use the service and options as well. I can use my cell phone to process payments or my machine.

5
Date of experience: Aug 27, 2025
Ed Campbell
Just average

Just average. No real live face to face agents so things can be confusing. We had a simple table set up selling boy scout popcorn and it worked fine. Expensive terminals, no customer support. just average

1
Date of experience: Aug 27, 2025
East Avenue Salon
Very efficient

Very efficient

5
Date of experience: Aug 27, 2025
Greg Tech
Square is a fraudulent company

Square is a fraudulent company. I was able to open an account. Uploaded the required documents and linked banked account. I received notification that my verification was successful. This was on Monday August 25, 2025. The client I completed the work for advised they would like to pay via Square, because it's the POS approved by the company. The client made the payment on today 8.28.2025 and immediately after the payment I received a notification to verify again. I uploaded the same documents and linked the same account. Shortly afterwards I received an email stating my account has been deactivated. I called and was advised that Account Services made a final decision that Square can not support my business. I asked why wasn't that advised prior to me getting a payment. They would not answer. I further requested that the funds be released so that I may transfer to my linked account. They advised that I would have to wait 90 days for the funds to be released or refund the customer which takes 7 - 14 business days for the customer to receive funds back. This is unacceptable and an unethical business practice.I asked Square why did this happened after I received a payment and not prior to during the initial account being opened and after receiving " Successful Verification" notice in the app. They would not answer the question. Square needs to be investigated for unfair, unethical and fraudulent business practices. I have other payment options that I provide to customers such as PayPal, Shopify and TikTok and have not had any issues. This is why I say Square is an unethical fraudulent business. Your response is insane! You're only trying to justify your wrong doing. It's simply a bait and switch technique. I made transactions in lesser amounts testing the tap and pay and did not have to do what you are stating. You are hurting small businesses and families with your tactics. It's my money not yours. I made that money, right Ted?

1
Date of experience: Aug 27, 2025
Jaime
JFPonEset

This Co. is doing nothing that I know it to make a difference for my use. I have for a long time and I just expect to be protected.I am not an expert on this matter, just a user and is likely that if I were to have a problem I will switch to somebody else because I think is likely I will be told it was my problem.However, I think that it should be better you ask "how can we improve as your service" I am an old person with a foreign background and it is good not to assume that we know all the wording or functioning that are relate to handle a computer.Personally, sometimes I try to use your brouser for banking or other web sites and I do not know if I am doing it correct or is Google the one that take the place of yours.What ever, I like to be safe, the web is a Jungle. JFP

4
Date of experience: Aug 27, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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