Review Time
Square is a fraudulent company. I was able to open an account. Uploaded the required documents and linked banked account. I received notification that my verification was successful. This was on Monday August 25, 2025. The client I completed the work for advised they would like to pay via Square, because it's the POS approved by the company. The client made the payment on today 8.28.2025 and immediately after the payment I received a notification to verify again. I uploaded the same documents and linked the same account. Shortly afterwards I received an email stating my account has been deactivated. I called and was advised that Account Services made a final decision that Square can not support my business. I asked why wasn't that advised prior to me getting a payment. They would not answer. I further requested that the funds be released so that I may transfer to my linked account. They advised that I would have to wait 90 days for the funds to be released or refund the customer which takes 7 - 14 business days for the customer to receive funds back. This is unacceptable and an unethical business practice.I asked Square why did this happened after I received a payment and not prior to during the initial account being opened and after receiving " Successful Verification" notice in the app. They would not answer the question. Square needs to be investigated for unfair, unethical and fraudulent business practices. I have other payment options that I provide to customers such as PayPal, Shopify and TikTok and have not had any issues. This is why I say Square is an unethical fraudulent business. Your response is insane! You're only trying to justify your wrong doing. It's simply a bait and switch technique. I made transactions in lesser amounts testing the tap and pay and did not have to do what you are stating. You are hurting small businesses and families with your tactics. It's my money not yours. I made that money, right Ted?
This Co. is doing nothing that I know it to make a difference for my use. I have for a long time and I just expect to be protected.I am not an expert on this matter, just a user and is likely that if I were to have a problem I will switch to somebody else because I think is likely I will be told it was my problem.However, I think that it should be better you ask "how can we improve as your service" I am an old person with a foreign background and it is good not to assume that we know all the wording or functioning that are relate to handle a computer.Personally, sometimes I try to use your brouser for banking or other web sites and I do not know if I am doing it correct or is Google the one that take the place of yours.What ever, I like to be safe, the web is a Jungle. JFP
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