us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Robert Montgomery
The software is fine but admin is not

The software is fine, but I want to put all 3 of my laptops on the same contract and have not figured out how to do that. The directions from you didn’t work for me.

3
Date of experience: Aug 15, 2025
Dorothy Sperber
The technician was exactly on time

The technician was exactly on time, at the beginning of the time slot. Fixed the problem with expertise and was courteous in his communications and answered all of our questions.

5
Date of experience: Aug 14, 2025
Deloris Modunkwu
Remarkable

The repairman was courteous and was able to communicate very well. He answered all my question and very knowledgeable concerning the repairs on the washer machine. The only complaint I have is the receptionist gave the wrong address. The repairman called to let me know he will arrive at the house later that day. The receptionist gave the repairman an address of 236 Hermitage Ave in Mt Juliet. I gave the repairman the correct property address which is 236 Heritage Cir E LaVergne, TN 37086.

5
Date of experience: Aug 14, 2025
Nancy  Kohlstedt
Easy to use

Easy to use. Convenient. Have my small business so much availability for purchases

4
Date of experience: Aug 14, 2025
Nicole Aldag
Unable to Retrieve Money

Unable to Retrieve MoneyI changed my phone number and I've been unable to get back into my account to get my money from the account. It's been a nightmare working with their costumer service. They haven't made it easy at all. Do not recommend! Use Venmo or cash app!

1
Date of experience: Aug 14, 2025
Venessa Hinojosa
Square is great!

Square has been awesome and easy to use all the way around!

5
Date of experience: Aug 14, 2025
Michele
There are much better options!

I've been using Square for a couple of years. I've been tempted to switch to Costco's Elavon, or Stripe, or Stax, or any of the other options -but I'm familiar with Square and always decided to just pay the slightly higher cost. But their customer service is so horrible that it seems like it's time to switch. ... So shopping my options now - cannot recommend Square.

1
Date of experience: Aug 14, 2025
MOBILE WINDOW TINTING & FLAT G
Loveeee your service thank your helping…

Loveeee your service thank your helping my business

5
Date of experience: Aug 14, 2025
Steve Pulver
Viruses Free

Eset keeps my computer's free from a virus.Great product and I have had no problems with them.Thank youSteve

5
Date of experience: Aug 14, 2025
Larry Martinez
I have this program for years and no…

I have this program for years and no complaints

5
Date of experience: Aug 14, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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