us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Wade C.
I've had several interactions with this…

I've had several interactions with this company and luckily the same tech Russel, he is very courteous, on time and answers all of our concerns. I highly recommend this company....

5
Date of experience: Jul 29, 2025
Raife Reed
The technician quickly identified the…

The technician quickly identified the source the leak and promptly got the part needed to fix the dishwasher leak.

5
Date of experience: Jul 29, 2025
Ccpoplar
Glad for Square’s real person email troubleshooting

My business has ended so i don’t need Square anymore but I need to relay my satisfaction. Your all’s customer service includes effective personal connections, something sorely lacking in other businesses. This matters so much. I felt listened to. Not by a robot, but by real people. Please keep this aspect of your business!

5
Date of experience: Jul 29, 2025
Wreath Hair Studio
No hassles

No hassles. My money is right where I need it, when I need it.

5
Date of experience: Jul 29, 2025
Marie D
Great company to work with!

Great company to work with!

5
Date of experience: Jul 29, 2025
Larry Watts
I have been very happy with ESET, BUT!

I have been very happy with ESET but the last upgrade to Ultimate has been very frustrating. As a normal user I am frustrated by the confusing setup of the app. Many of the settings are far over my ability to understand. Many of my apps were blocked for some reason I do not understand. I am very upset with the VPN as it does not allow me to access websites I normally view and I do not understand how to correct the problem. I have even contacted ESET support for answers and have come away more confused than ever. Overall, I feel like the app does a good job of protecting our network but wish it were a little more user friendly.

3
Date of experience: Jul 29, 2025
No issues

Have never had an issue since have reset for multiple years

5
Date of experience: Jul 29, 2025
customer
Always working great

Always working great, threats blocked, never any issues in 2o+ years

5
Date of experience: Jul 29, 2025
Valued Customer
4 years of use (android and PC)

4 years of use (android and PC), no issues, great support and no intention of changing.

5
Date of experience: Jul 29, 2025
Yoshenko
Easy to use

Eset is better than the security program I was using previously. The UI is easy to navigate and my computer is running faster than before (not sure why). However, I have found through several interactions with tech support that it is ineffective against serious and adaptive threats, such as ARP attacks. Nevertheless, I like Eset, especially the Network Inspector, which my previous program did not have, and the Secure Banking module, which in my previous program was a clumsy, five-legged elephant.

4
Date of experience: Jul 29, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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