us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Robert A Norrell
I renewed my subscriptions.

I renewed my subscriptions.When downloaded and installed, ESET causes my desktop icons to go blank (white).Support helped me correct it, I thought.Turns out it was not corrected.Finally I saw where a user suggested I disable the Eset browser Enhanced Data Protection. That seems to have solved the problem for now.

3
Date of experience: Jul 28, 2025
Litahni Coleman
It is an effortless protection of my…

It is an effortless protection of my computer.I appreciate that. I have not put it on my phone and don't know if that would be a good thing or a bad thing.

4
Date of experience: Jul 28, 2025
Robert Deinhammer
Hate your auto renewal!!

Hate your auto renewal!!! Going to search for another alternative

2
Date of experience: Jul 28, 2025
Linda
It’s easy to order and safely protects your electronics

It’s easy to order it’s reasonable and safely protects my electronics

5
Date of experience: Jul 28, 2025
customer
The preoperation scan takes way too…

The preoperation scan takes way too long.

2
Date of experience: Jul 28, 2025
James Farrell
2 year plan for 3 devices

I bought a 2 year plan for 3 devices. I thought it would cover 3 computers for 2 years. I had it I installed on 1 computer and then they tried to use the same code and it would not sllowxa 2nd download. Turns out (as I hbderstand it) that it did bot mean 3 PCs it meant 1 PC and 2 other devices like a tablet or something wlse

2
Date of experience: Jul 28, 2025
Ralph
I had to call in to customer service to upgrade my new credit card for auto pay.

I had to call in to customer service to update my credit card and the person made it so easy. I was having trouble trying to update on line because it didn't tell me to delete the existing Auto Pay and the associate that waited on me did that and then reentered the auto pay with the new card.All good but wish the web site said to delete the existing one and I would have been able to handle it. All good.

5
Date of experience: Jul 28, 2025
Alexis Fisher
Unfortunately the tech couldn’t fix our…

Unfortunately the tech couldn’t fix our refrigerator after several visits. It was left with a chemical bad smell. Had to throw out all the food snd worried about health effects from the smell. We ended up having to buy a new fridge. Company wouldn’t replace it as per the contract. Wont use again.

1
Date of experience: Jul 27, 2025
Gene Rowland
Always the best prices and highest…

Always the best prices and highest quality product.

5
Date of experience: Jul 27, 2025
Eduardo
Terrible experience

Terrible experience! Yesterday, I opened the app to charge a client, but I couldn't find a way to do it. As a result, I had to leave without completing the transaction. I don't understand why Square doesn't have a simple button that says "GET PAID" immediately upon opening the app.Additionally, when I tried to obtain a payment link on the desktop, I found it very difficult to navigate the process. It's frustrating!

1
Date of experience: Jul 27, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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