us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Tony's Shoe Repair
Square is just an Awesome payment platform

I have been with Square just over a year now and Square is a great way to take payments and offers users many options and uses.

5
Date of experience: Jul 13, 2024
Sweet and Savory Crepes and Mo
Great Product

Ease of use, affordable, good interface

5
Date of experience: Jul 13, 2024
Massoud Y.
Square helping us to make more sale.

Square helping us to make more sale.Thanks

5
Date of experience: Jul 13, 2024
Courtney James
Not ideal for me

It's been a difficult adjustment to this system. It is hard to navigate how to input all the services and the nuances of each. Things are never how I thought I set it up when I check people out. I take the tax option off and when I go to check someone out, I have to still make sure it doesn't tax the person. I hate that it costs more to transfer my funds immediately and then sometimes I have to wait several days for them to be transferred over a weekend. I prefer my old system which isn't available. Having several appts for different purposes is confusing so I just use the point of service. but it's easier to input new or change services online.

3
Date of experience: Jul 12, 2024
Calicoboyz ENT Tireservice And
Easy access

Easy access

5
Date of experience: Jul 12, 2024
Patino Landscaping
I really enjoyed not having to worry…

I really enjoyed not having to worry about my money. It is fast, easy, and I can always count on you guys

5
Date of experience: Jul 12, 2024
Jordan Warner
The call center overseas is a nightmare…

The call center overseas is a nightmare and can’t be trusted. Because of their inability to correctly answer some very simple questions my small business is in the red and a relationship with my vendor has been ruined

1
Date of experience: Jul 12, 2024
c n
All of the 5-star rating have a check…

All of the 5-star rating have a check mark next to it that says “INVITED” which shows clearly that Square is either paying people to write 5-star reviews or writing the reviews themselves. Which shows even more how much of a fraud they are.I legally set up my business on square, received my business debit card and reloaded $130 cash on the card to get my business started. My first TWO transactions were small payments from two customers.Immediately, square suspended my account on the very first day I used my account for processing payments. Stating that they needed customer information such as email address and home address. I did not think I would need to collect all of my customer’s demographic just to process a small payment in-person. I can understand invoice payments that are online or so forth. But this was outrageous.They stole my money and never gave it back to me. I genuinely believe that Square makes money from collecting payments and suspending accounts. They gained at least $130 in cash regardless if they refunded the customers small payments and on top of that they collect your data and the customer’s data. I believe this company is in the business of getting paid to collect data not help businesses. I recommend clover or stripe or even PayPal.This company is fraud.

1
Date of experience: Jul 12, 2024
Lloyd Dickinson
This app helped reverse an infection…

This app helped reverse an infection virus in the computer. Very happy with the app.

5
Date of experience: Jul 12, 2024
Ben
Items havent arrived

Items havent arrived, sent to wrong address. Customer service completely unhelpful. Will likely have to report to my bank as fraud for a refund, since customer service unwilling to send to correct address or initiate a refund.

1
Date of experience: Jul 12, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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