us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Michelle Hartley
Great styling and exceptional quality.

5
Date of experience: Feb 20, 2024
ronan
Sizes are often inconsistent depending on the article of clothing

Inconsistent sizes from one item to the other. I bought the 70s leather jacket in Medium which is what fits me across ALL brands. The jacket I ordered is lilliputian and it is not the first item that disappointingly falls short (literally) of reasonable size expectations. I can’t even zip the jacket and it fits like it should be labeled extra small rather than medium. I love Siperdry but what a shame that this item and other ones (some pants I have ordered recently) have been mislabeled or misrepresented in this fashion.

1
Date of experience: Feb 20, 2024
Nichole Higgins
I still haven't received my package!

1
Date of experience: Feb 20, 2024
Suzi
Let me start by saying I LOVE Superdry…

Let me start by saying I LOVE Superdry clothing. Great fabric, flattering fits, excellent quality. I have never returned an item because of poor quality. But, my last order I relied heavily on the model sizes given in the descriptions and they were terrible. If it says the model is wearing a size 10 UK and she is 5 ft 9 and 105 lb then at 5 ft 7 and 120 lb I should be getting a larger size than her but when I got the same size as what they claim the model was wearing it's huge on me and I was very disappointed with my last order because of this. I will continue to order from Superdry and I love your clothing but I wish your size descriptions were more accurate.

3
Date of experience: Feb 20, 2024
Martha Oeur
quality of the clothes/ jackets

Always love the quality of the jackets/ clothes from Superdry

5
Date of experience: Feb 20, 2024
Vivek Batra
Great jumpers & jackets/ love the fit &…

Great jumpers & jackets/ love the fit & the quality. Tho shipping could do with some improvement / both packages I received were either torn in transit or improperly sealed, resulting in the loss of a couple of items. Customer service was great tho, promptly refunding me for the missing items, which I was then able to reorder.

4
Date of experience: Feb 20, 2024
David Kirby
Comfort. Quality. I love it!

Quality products, as described (or better). Instantly a favorite hoodie, like I've had it for years. High-level comfort from the moment I put it on (I'm actually wearing it now). Terrific online shopping experience w/ excellent communication.

5
Date of experience: Feb 20, 2024
Ben Nguyen
where is my package it was suppose to…

where is my package it was suppose to be delivered on the 26th of February it is now the first of march why charge me for delivery if you are not gonna ship on time ???

1
Date of experience: Feb 20, 2024
Miguel Bernal
I havent receive the product and it was…

I havent receive the product and it was supposed to arrive this past week.

1
Date of experience: Feb 20, 2024
Charisse Smith
Wren Kitchens is Amazing!!!

The showroom at Wren Kitchen, Wilkes-Barre, PA was amazing! I fell in love with a display kitchen during my first visit. The beautiful display kitchen stayed in my mind, and about a year later I purchased it! The people at Wren who came out to do a free in home measure were super professional and nice! They were considerate of my home and asked if they needed to remove their shoes before coming in. After we went up to Wren to get our price estimate, we purchased a full kitchen with white quartz countertops and a farmhouse sink! We scheduled our kitchen's delivery for the end of May but then changed it to February because we were so excited. Wren was always prompt to respond with any questions we had during the entire process, and changing our delivery date was no big deal. When the Wren truck showed up in my driveway with all the cabinets, the workers were super careful when carrying them inside so that none were damaged. Each cabinet was packaged extremely well. We installed the cabinets ourselves, and Wren's online videos helped a ton with cabinet install. Then, the Wren workers came to install my beautiful quartz counters a few weeks later. They did an exceptional job. I would recommend Wren to everybody in the area I know!

5
Date of experience: Feb 20, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More