Review Time
While customer service is a little delayed in responding, once they do they are SUPER understanding and really care. They make things right if there are issues and they address things with the customers best interest in mind. Quality clothing and quality people. Quality company. I really love this company.
It was an extremely painful experience. I never got the products I ordered. It took days if not 1 or 2 weeks to receive a response from Superdry. I understand the reason because I live in Alaska but there was no warning on the website when I ordered.
I ordered a coat with a removable front panel and collar. The panel and collar were removed and did not arrive with the coat. I emailed customer service and got an automatic response stating the response time was 72 hours. This is almost laughable.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
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