us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

T Marshall
The fit was poor

3
Date of experience: Nov 02, 2023
Derek Velarde
So far square has done everything I’ve…

So far square has done everything I’ve needed promptly and efficiently couldn’t ask for more.

5
Date of experience: Nov 01, 2023
Pyrena Extensiones
My experience is great 🥰

5
Date of experience: Nov 01, 2023
Hannah
High quality

High quality, fast shipping and not expensive!!!Love it.

5
Date of experience: Nov 01, 2023
John
Sent me the wrong size

1
Date of experience: Nov 01, 2023
Layfeatter Roberson
The coat is nice but when I took it out…

The coat is nice but when I took it out the package it smells like a dog and I couldn't get that weird smell out

1
Date of experience: Nov 01, 2023
Patricia Madden
The product seems nice and the delivery…

The product seems nice and the delivery was within a week which was great.

5
Date of experience: Nov 01, 2023
Denise
If I could give this company a zero in…

If I could give this company a zero in my ratings that would be it. I was expecting my order on November 1st. My delivery was rescheduled by courier to November 2. I still have not reviewed my package. I could blame the courier. However, after contacting Superdry to tell them that I have not received my order they have asked me to walk around my neighborhood and question my neighbors on whether or not they received my pack and whether or not I have doorbell camera in my area. I don’t have time to do such things and that’s not my scope. I did however accommodate their request. To my neighbors dismay. Now my neighbors look at me with disgust as if I am accusing them of stealing my package. That’s to superdry and ups because what I need is neighbors that don’t like me. They still have not replace or refunded my items. Instead they are now asking me to investigate with ups. So needless to say my experience with ordering from this company has it been pleasant. Sorry

1
Date of experience: Nov 01, 2023
Esther Zhi
The jacket isn’t as thick or of quality…

The jacket isn’t as thick or of quality as it looks but good color brown. I was sent the wrong size and still waiting for someone to get back to me about returning my coat back for the right size.

2
Date of experience: Nov 01, 2023
Sherwyn Equina
My order is still not delivered

1
Date of experience: Oct 31, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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