Review Time
V1CE was always prompt and helpful when I used the customer support. When I had technical difficulties, I was grateful to John Rex who took me through step by step to resolve the issue. It was nice to have a proper video call rather than just more documentation.
Was contacted by Germine, who was very patient with me. Germine helped me in transferring cards to another account. Germine was clear with his information and all his answers were clear and spread out, helping to provide a clear and concise business path for the cards.Thank you!
John was incredibly helpful as well as friendly and communicative, and patiently walked me through the entire process of juggling multiple people in the same account as I had never previously used V1CE before. I will definitely be reaching back out to John with any more questions
The company provides a very cool product but with a product that requires design collaboration, most of the kudos (or criticisms) will come through that process. It's been a breeze thus far. Also, I had entered a shipping location for an office that we are getting ready to move into so I sent an email to get it changed to my home so that I could be assured of getting the cards. I received an immediate response from John who immediately made sure the corrected shipping address was made. Great customer service!! Thanks John!!
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