vapemate.co.uk

4.3
4.3 Based on 189 reviews

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Average Rating

4.3

/
5

189 Reviews

5 Star
78%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
16%

Filtered Reviews

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Review Time

Haley Ross
Show stock they don't have…

Website shows stock then they don't email to tell you it's out of stock! And then tell you you've been refunded that can take 3-5 working days!! Maybe time to just try elsewhere!

1
Date of experience: Dec 23, 2022
Order not arrived

I ordered some flavours from them over a week ago and i got an email saying order has been confirmed however still no sign of my order arriving and i have emailed them many times and have had no response. Wont be ordering from them again

1
Date of experience: Oct 22, 2022
Kasey C.
Awful customer service vape has arrived…

Awful customer service vape has arrived damaged ! they said that’s not there problem also pods give a horrible burning taste with the liquid in your mouth absolutely disgusting

1
Date of experience: Aug 26, 2022
Harvey Carter
Great price and quick service

Great price and quick service , can't say fairer than that . Thank you

5
Date of experience: Aug 11, 2022
Honor Foster
Shocking customer service

Shocking customer service. Bought a vape pen and within an hour of use the coil went bang. Tried returning the item and all I had was quibbling and arguing from them. They never replaced it and PayPal, who I paid through, didn't want to know so never got my money back. Avoid this company like the plague.

1
Date of experience: Aug 04, 2022
Celestia Patterson
Highly recommend

Great range of products and customer service have always been helpful when feeling stuck

5
Date of experience: Jan 13, 2022
Eleanor Hughes
Vapemate are the best tasting e-liquids…

Vapemate are the best tasting e-liquids I have ever tried. Delivery is fast. Customer services are always helpful.

5
Date of experience: Jan 07, 2022
Chazz Baker
Service has improved a lot

Vapemate service declined quite a bit in 2021, I was about to give up and go somewhere else, however things seem to be back to normal now. All of my recent orders have been received promptly and when I had an issue customer services resolved it immediately.

4
Date of experience: Jan 07, 2022
Rosaleen Anderson
User friendly

User friendly - easy to search for products. Great variety of flavours to choose from!

5
Date of experience: Jan 07, 2022
Evan A.
Spoiled for choice

Disposables are my favourite.Within the last couple of months, the disposables category on Vapemate was filled up. Before they weren't selling any and now i'm spoilt for choice.

5
Date of experience: Jan 05, 2022

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