Name: velo.com
Telephone: 000000000
Rating: 4.8

Brett Skilling Guest

Great customer service from Alex F…

Great customer service from Alex F helping me with my account login issues. Thanks for sorting things quickly. I enjoy the product and have been purchasing from the supermarket. Great to now order online.

Date of experience: Dec 16, 2025

Lorne Guest

2 months ago

Inferior

Inferior brand for a company which is involved in global scandal after global scandal. Price manipulators, dishonest practice and the product should be made illegal due to the obvious increased cancerous inducing artificial flavourings.

Date of experience: Dec 13, 2025

Awais Sadiq Guest

3 months ago

Delivery by Evri never arrived, order replaced for free

Delivery by Evri never arrived. But the support team happily replaced my order. Hopefully this one arrives. Its the delivery that usually gets messed. Especially if its by Evri.

Date of experience: Dec 11, 2025

Rory Mason Guest

3 months ago

Customer service was great

Customer service was great, was given an additional can for the delivery mix up.

Date of experience: Dec 10, 2025

Tom Dilley Guest

3 months ago

Lost parcel

Evri lost my parcel but Velo sent a replacement with a couple of free cans for the trouble. Great service

Date of experience: Dec 09, 2025

James Sutton Guest

3 months ago

One of the best online chat supports

Had a delivery that never arrived via evri. Didn’t arrive on the day but the following day, early in the morning it said it’s been delivered. I was at work so I couldn’t see if it has been delivered, especially when the proof of delivery picture was just a black screen. I contacted evri, still haven’t heard anything back from them. So I went into the live chat with velo. This was probably one of the best online chats I have used in a long time, everything eventually got sorted and received my parcel the next day.

Date of experience: Dec 05, 2025

Josh Guest

3 months ago

Brun was fantastic

Brun was fantastic, managed to get my order sorted without issue even though the deliveries have been failing me. Velo have been top quality, long time customer made!

Date of experience: Dec 04, 2025

Eranu Guest

3 months ago

Awesome customer service

Awesome customer service! I had a missing item and they sorted it out so quickly. Their service is so friendly and helpful.

Date of experience: Dec 03, 2025

James Guest

3 months ago

Top customer service

Product is the best in market. Just found out their customer service is too! Thanks to Aferdita for turning an unfortunate situation into a positive one!

Date of experience: Dec 02, 2025

Ash Bowers Guest

3 months ago

Excellent customer service

I had an issue with an order, wasn’t the fault of Velo but the delivery service. I want to say that the customer service throughout was amazing and they got the issue resolved. Dealing with it was Era and let me say they are a credit to the company. Overall a great company.