velo.com

4.8
4.8 Based on 61 reviews

...

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Average Rating

4.8

/
5

61 Reviews

5 Star
93%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

naeem jetha
Great product, been buying velo for years. Had a small issue with a subscription but customer servic

Great product, been buying velo for years. Had a small issue with a subscription but customer service was very efficient in sorting it out, offering me a refund or additional cans.

5
Date of experience: Feb 21, 2026
naeem jetha
Great product, great company

Great product, been buying velo for years. Had a small issue with a subscription but customer service was very efficient in sorting it out, offering me a refund or additional cans.

5
Date of experience: Feb 21, 2026
Giovanni
Responsive customer service

Responsive customer service, they were able to help me quickly

5
Date of experience: Feb 17, 2026
Pauric O'Neill
Had an issue ordering and the team were…

Had an issue ordering and the team were quick to respond and help me out, couldn't recommend them enough very good company and after sales

5
Date of experience: Feb 03, 2026
Scott
Great customer service

Had an issue with my account & payments. Very frustrated at first with the website user experience, but customer service cannot be faulted. Nora was very helpful and prompt at doing what she said she would do to help.

5
Date of experience: Jan 27, 2026
Ben Horwood
Era in Velo’s customer care was…

Era in Velo’s customer care was exceptional! Very happy with the service I received & my issue was dealt with professionally & swiftly.Thanks again Era!

5
Date of experience: Jan 22, 2026
Had an issue with an order having…

Had an issue with an order having missing products however Nina was very friendly and also gave a great and speedy resolution!

5
Date of experience: Jan 21, 2026
dave w
Advertising try for free but when you…

Advertising try for free but when you sign up there is no options for free sample it just wants you to place an order

1
Date of experience: Jan 17, 2026
Kacper
Excellent customer service

5
Date of experience: Dec 23, 2025
Ben C.
Attentive and helpful

Quick to resolve product queries, very polite. Excellent overall

5
Date of experience: Dec 17, 2025

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