Review Time
I ordered a 90W 80 mm CO₂ laser tube (T-90) from Vevor via Amazon in September. The shipping box and labels all showed the correct 90W T-90 model, but when I opened it during a maintenance window at the end of October, the tube inside was actually a 60W 55 mm model. My mounts and power requirements are for an 80 mm 90W tube, so the 60W tube is useless for my setup.I opened a ticket with Vevor, sent all the photos they requested (labels, box, tube, etc.), and they acknowledged they could not “repair” the problem. They initially offered what sounded like a good solution: they would send me a new product from their brand with similar function and price, and I would not have to return the wrong tube.I selected the only comparable product they sell, the 100W tube, and provided the ASIN. At that point, they changed the terms and said the replacement could only be an item within $50 of the original price. Since there is no other suitable tube within that range, their own offer became impossible to use. When I asked for a refund, they refused and told me to contact Amazon. Amazon, however, will not process a refund because the normal return window has expired.In other words: I paid around $289 for a 90W tube, received a cheaper 60W tube in a mis-labeled box, and Vevor offered no workable remedy. They would not send the correct product, would not authorize an exception return through Amazon, and would not accept a reasonable proposal to pay the difference for the 100W tube.As a small business owner, I rely on accurate parts and honest support. In this case the error was clearly on Vevor’s side (wrong tube in the right box), but they pushed me into a dead end between their own internal rules and Amazon’s policies. I will not be buying from Vevor again and would advise others to be very cautious, especially with higher-value technical items.
I ordered a vevor auto radio car play but when it was delivered it was faulty with no viable on/off switch. Impossible to use. I have emailed vevor 8 times and sent 3 photos asking for a return label explaining the situation and asking for a replacement or refund and all l get is "we are looking into it" I feel we've been scammed paying money for something we cannot use and no back up.This product has a 12 month warranty either replace or refund its as simple as that.
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VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value.
From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation.
We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isn't just a task, it's a declaration of reinvention.
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