Review Time
The communication with this company is terrible. I’ve requested a refund, which has a time limit on it, and have had no response. The watch instructions are very difficult to follow.
My experience was complete joy when I set it up , put it on, loved it! Stood up and took 2 steps and it flew off my wrist so fast and shattered. Complete shock it was ruined. I blame the lack of strap instructions the watch had the strap on when It arrived…. no where Did it say click twice!!!! I was use to a leather strap and this just threw me for a loop. I know it’s my fault but as a senior that loved the health knowledge that these watches provide I was heart broken. Thanks
Thanks
Bought the watch for my partner for Christmas and it lasted 2 months have emailed the company and tried to live chat many times with pics on my end but absolutely no response.
The watch vibrates but says on the app it doesn't have a charge...the face of the watch does not light up at all. Tried contacting customer support and also nothing...DONT BUY THIS WATCH!!!
I purchased the watch, but after two months, the charger stopped working. I provided pictures showing that one of the connectors had sunk and couldn't make contact. They gave me instructions, but that didn't resolve the issue. They promised to send a replacement charger, but it never arrived, and communication ceased. I've made numerous attempts to secure a replacement, but I've only received silence in return. I would not recommend this seller and suggest looking for a more reliable product.
DO NOT ORDER FROM THIS COMPANY!
I bought a watch from them and I am well within my 14 days to return the product. I am told that they are not accepting "change of mind" returns as I live in Canada. What kind or Mickey Mouse retail organization are you running that you don't accept returns? I took the watch out of the package, realized that it isn't what I was looking for and promptly put it back in the package. Are your sales that poor that you're afraid you won't be able to sell it? I am always worried about buying things online as you don't get the real feel of what you're getting but this is the first time I have run into a company that doesn't give refunds. Beware to all that may be thinking of buying products from this company!
This watch is fantastic and has a very elegant appearance. It offers numerous features, and I appreciate the ability to make and receive calls. It's versatile enough for both workouts and formal occasions! I definitely recommend it!
I'm really enjoying my watch. The only frustrating part is that whenever it reconnects to my phone, the sound switches from my phone to the watch. This happens multiple times a day, which is annoying. Other than that, it has been excellent for my fitness needs and does everything I require.
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