Review Time
THANK YOU VIRGIN BALLON FLIGHTSNat T was just wonderful at helping me today - thank you Nat! She helped to resolve my somewhat complex problem with ease, and had lovely manner which made me feel like I was dealing with a small local business rather than a corporate giant - love it...Well done Virgin! Historically, I've also had the pleasure of also dealing with Shaun H, and once again I can only sing the praises of the tight and efficient Virgin team who present as customer focused and genuinely caring.I can't recommend them more highly.
Have had a voucher for over 2 years now, every booking i made, got cancelled due to weather, then my health took a turn for the worse, which left me unable to ever do this experience, very disappointed. But all was not lost, thanks to Louise Davies, at customer service, who offered a monetary refund due to my condition, very very grateful indeed
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Virgin Balloon Flights is the largest commercial hot air balloon rides company in the UK and has been taking passengers up, up and away on the airborne experience of a lifetime since 1994.
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