visio-net.fr

3.5
3.5 Based on 55 reviews

En tant qu'opticien en ligne français agréé, Visio-net.fr est la solution pour votre vue et votre budget. Basés près de Nantes, en Loire-Atlantique, nous sommes fiers de vous proposer un catalogue de plus de 10 000 lunettes de vue et de soleil de marque à...

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Average Rating

3.5

/
5

55 Reviews

5 Star
60%
4 Star
4%
3 Star
0%
2 Star
2%
1 Star
35%

All Reviews

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Review Time

Manuela Crotti
I haven't been refunded. My order was never processed. I returned it at my own expense and haven't r

I haven't been refunded. My order was never processed. I returned it at my own expense and haven't received a refund for the item. I've been monitoring my prepaid card balance for eleven days, and I haven't received a refund. Is this a new tactic, not processing orders?

1
Date of experience: Mar 06, 2026
Manuela Crotti
I haven't been refunded

I haven't been refunded. My order was never processed. I returned it at my own expense and haven't received a refund for the item. I've been monitoring my prepaid card balance for eleven days, and I haven't received a refund. Is this a new tactic, not processing orders?

1
Date of experience: Feb 18, 2026
Konstantin Kalaychev
100% legit

100% legit. And fast delivery.

5
Date of experience: Feb 05, 2026
Helena Creegan
Awful customer service

I made a purchase in December for my glasses and while the glasses are very nice I have had such disappointing service from customer service. The item was shipped from Germany meaning I incur a customs charge. When the item has been labelled for shipping it has been labelled incorrectly and for DOUBLE the cost actually paid. This means that I have been charged an extra £55 customs charge that I should not have paid. Initially customer services replied about this and I have not heard anything since rhe first week of January now. Super disappointed that the company wouldn't rectify their mistake as it is a massive extra cost for me. I won't be using them again.

1
Date of experience: Jan 05, 2026
Steve An
I am very impressed with these glasses

I am very impressed with these glasses. The quality is excellent — they feel durable and well-made. The design is very modern and stylish, yet also unique, which makes them stand out. They are comfortable to wear for long periods of time, and I’ve already received several compliments on them. Overall, I am extremely satisfied with this purchase and would definitely recommend these glasses to anyone looking for both quality and style.

5
Date of experience: Sep 26, 2025
VASILIKI SCARYIOTI
Service and the item's package are both…

Service and the item's package are both excellent. The item is brand new and without any signs at all.I am impressed.

5
Date of experience: Aug 18, 2025
Nettie
Good service

The glasses are thinner than my old ones, even though it's the same frame and it was way cheaper. I had trouble with delivery, however, visionet helped me out with this one. I can highly recommend them!

5
Date of experience: Jul 21, 2025
AR26
I discovered this company searching for…

I discovered this company searching for John Lennon glasses, a favorite frame of mine for many years. They offer fantastic customer service and rapid turnaround time for the glasses. I received my two pairs of glasses promptly, carefully packaged. The glasses fit perfectly! I’m very appreciative of Gilles, their optician, for keeping in constant contact with me! I will definitely use this company again!

5
Date of experience: Jun 12, 2025
Sydney
The Best!

First,I could not find the glasses I wanted anywhere except Visionet. Second, their communication was quick and informative. Third, fast and careful shipping. They cared.You will not find as good of Customer Service anywhere else.And I thank Visionet for all of the above.THIS IS NOT BOTTED.

5
Date of experience: May 27, 2025
ZexyZekEsp_YT
Never recieved anything

Never recieved anything, the good reviews are botted

1
Date of experience: May 12, 2025

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Business Details

  • En tant qu'opticien en ligne français agréé, Visio-net.fr est la solution pour votre vue et votre budget. Basés près de Nantes, en Loire-Atlantique, nous sommes fiers de vous proposer un catalogue de plus de 10 000 lunettes de vue et de soleil de marque à prix très compétitifs.

    Nous facilitons l'achat de vos lunettes, avec la prise en charge par la Sécurité Sociale et le tiers payant en ligne avec la plupart des mutuelles françaises.

    Profitez de notre service d'essai à domicile gratuit et sans engagement sur toutes nos lunettes de vue.

    Visio-net.fr : l'expertise d'un opticien français, la simplicité de l'achat en ligne.See more

  • email service@visio-net.fr
  • call 0285524583
  • language https://visio-net.fr

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