visio-net.fr

3.5
3.5 Based on 55 reviews

En tant qu'opticien en ligne français agréé, Visio-net.fr est la solution pour votre vue et votre budget. Basés près de Nantes, en Loire-Atlantique, nous sommes fiers de vous proposer un catalogue de plus de 10 000 lunettes de vue et de soleil de marque à...

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Average Rating

3.5

/
5

55 Reviews

5 Star
60%
4 Star
4%
3 Star
0%
2 Star
2%
1 Star
35%

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Marianne Butler
Great service

Great value, amazingly quick delivery (from Germany I suppose to the UK)Also they have a good support and communication as well.

5
Date of experience: Apr 02, 2025
Clarence Long
Truly Impressed

I recently had the opportunity to order lenses from Visionet, and overall, my experience was quite positive. Firstly, I was impressed by their great prices; they offer some of the most competitive rates I've seen, which is a huge plus.The standout feature of my experience was the friendly customer service. There was a slight delay in the manufacturing of the lenses, but I appreciated how transparent Visionet was throughout the process. They communicated clearly about the timeline and set realistic expectations, which made the wait much more manageable. It’s refreshing to see a company that values communication and keeps customers informed.Overall, I would highly recommend Visionet for anyone looking for quality lenses at a great price, backed by excellent customer service. Just be prepared for a potential wait, and you’ll be in good hands!

4
Date of experience: Mar 05, 2025
CleferARG31
The greatest service ever!!!

I was extremely sceptical about this online shop until I received my order which was delivered to Latvia just within weekend. I placed my order on Friday afternoon and got the parcel next Monday in the middle of the day!!! Never before I experienced something even close to that. The package as well as the case and sunglasses in it all were in perfect condition. Now I deeply regret that initially I was so suspicious that I didn't use their offer "buy one get second pair of glasses for free" :(Overall, I still can't understand how they could provide such a cheap price for genuine brand sunglasses and outstanding delivery service.

5
Date of experience: Dec 02, 2024
Nadine P.
This online store website malfunctioned…

This online store website malfunctioned a D captured mybosyment twice using 2 different bank cards which caused me to escalate the problem to PayPal and my financial institutions. Very unethical and unprofessional. Provided transaction IDs for both payments taken from me and they are still acting oblivious to the issue. Buyer beware.

1
Date of experience: Sep 04, 2024
MllLilou38
I'm totally 💯 happy with Visionet service

I'm totally happy with Visionet service, they are very professional and accurate and I recommend ordering glasses from them very strongly.They made me a computer glasses, the glasses should be with diopters, but after I received it 🕶️ I tried it for a couple of days and it was not appropriate for me, mostly the Ophthalmologist she did the see test for me, she did it not in a good way and she wrote me the wrong diopters grade. I contacted Visionet afterward and I told them about my problem, and they helped me directly and they changed the glasses for a grade that suits my seeing and without any additional costs.Becaus of this I'm very happy of the great service Visionet offered me. They are 100% professional 😃😃👍🏻

5
Date of experience: Aug 21, 2024
Tamara Smith
Great service

Ordered from Visio-net.co.uk (not the French website stated on here) before I had seen the reviews on here so was a little concerned but in the end I didn’t need to worry.Ordered on Saturday 17.08 and received a confirmation email within minutes.On the Monday I got an email from Deutsche post customer portal to say my order from Fair Play is being shipped. My first thought was who are Fair Play and why are my glasses being shipped from Frankfurt in Germany but this is where their warehouse is. After some research Fair Play is the company behind the website. Did check them out on the French companies house but can’t remember the name. Used their VAT number on a search and that looked good also.On Tuesday an update from Visonet to update me with the shipment.Email from Royal Mail on the Wednesday and Thursday and Friday. Delivered on the Friday and within the 5 working days as advertised. Hugo Boss frames (only) were great and cheap (£65) compared to other sites. No import changes for the UK as stated on their website but after research it looks like I wouldn’t pay anything anyway on this amount. Suggest you look at the Gov websites.Service good and timeframes from France/Germany were as stated so would order again

5
Date of experience: Aug 17, 2024
Stuart
As someone who always double-checks…

As someone who always double-checks before choosing an online shop due to concerns about legitimacy, seriousness, fairness, quality, and genuine products, I have found Visio Net to be exceptional in every aspect for the past seven years. They have consistently provided a triple-A rating experience across all these criteria and beyond.Visio Net delivers orders the next day with DHL Express, ensuring a fast and reliable shipping service. The product descriptions on their site are trustworthy and highly precise, so you receive exactly what you expect – and often more.I am delighted to have the opportunity to write this review for Visio Net, as they have truly exceeded my expectations in every way.

5
Date of experience: Jul 22, 2024
Received on time

At first, I was concerned about the authenticity of the remarks made about the company's fraud. However, I'm happy that my Police sunglasses arrived in the UK in only five days. From the time of the shipping until the delivery, everything went according to plan, and I received regular updates. Thank you.

5
Date of experience: Jul 06, 2024
Celinda Taylor
Satisfied customer

I am very satisfied with my glasses I order 3 pair and they all were to my satisfaction and the delivery was also prompted. Everything is real and authentic.

5
Date of experience: Jun 17, 2024
Petunia K.
I WAS super sceptical of this site…

I was super sceptical of this site because it was from an overseas company and it was less then half the price of what I would have paid here localy, but my Versace's came today and are exactly what I wanted! I also saw bad reveiws about the prescription lenses from this site but I can see clearly just like my other pair of glasses from a local eye doctor. Even the transition into sunglasses worked. I'm super impressed and will definitely be using this site again! Only thing I can say was I had to wait about 2 1/2 weeks but once they were done makings the lenses they were shipped and got halfway across the world in 3 days!

5
Date of experience: May 29, 2024

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Business Details

  • En tant qu'opticien en ligne français agréé, Visio-net.fr est la solution pour votre vue et votre budget. Basés près de Nantes, en Loire-Atlantique, nous sommes fiers de vous proposer un catalogue de plus de 10 000 lunettes de vue et de soleil de marque à prix très compétitifs.

    Nous facilitons l'achat de vos lunettes, avec la prise en charge par la Sécurité Sociale et le tiers payant en ligne avec la plupart des mutuelles françaises.

    Profitez de notre service d'essai à domicile gratuit et sans engagement sur toutes nos lunettes de vue.

    Visio-net.fr : l'expertise d'un opticien français, la simplicité de l'achat en ligne.See more

  • email service@visio-net.fr
  • call 0285524583
  • language https://visio-net.fr

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