visio-net.fr

3.5
3.5 Based on 55 reviews

En tant qu'opticien en ligne français agréé, Visio-net.fr est la solution pour votre vue et votre budget. Basés près de Nantes, en Loire-Atlantique, nous sommes fiers de vous proposer un catalogue de plus de 10 000 lunettes de vue et de soleil de marque à...

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Average Rating

3.5

/
5

55 Reviews

5 Star
60%
4 Star
4%
3 Star
0%
2 Star
2%
1 Star
35%

Filtered Reviews

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Review Time

Al Clark
Ordered a pair of sunglasses

Ordered a pair of sunglasses. Sunglasses never arrived. Per Fedex item was delivered. Visinnet never respond to my emails and they never responded to Fedex emails. Never received refund for sunglasses that I never received

1
Date of experience: Sep 22, 2021
Kevin
Excellent frames, excellent customer service

They shipped the frames promptly. The frames are top quality, the price was the best I could find online.My optometrist was selling the same frames at $445 while I bought from visio-net for $159.95. So the optometrist claimed that they might be fake or stolen. But visio-net responded proving that they have access to the official retailer for the frames and I forwarded the emails to my optometrist and she had nothing to respond with. She just looked really really bad.I'm now a permanent customer for visio-net, they are awesome and I love my glasses!!super happy customer:) :)

5
Date of experience: Aug 24, 2021
A really trustful site

A really trustful site, but the best thing was that I received the order from France to Slovenia in 2 days! And the glasses were perfect.

5
Date of experience: Jul 23, 2021
Odette
Bad communication

I order a givenchy frame last week. The item has problem that the welding between the leg and main part of frame is not symmetrical on both sides. So I contact the visionet for exchange. However, I wait for three days to get a reply that the item is out of stock, but when I contact it still has one on stock. I send an email again and still waiting for response. The response for visionet always takes a long time and can’t provide a good customer-central service.

1
Date of experience: Jul 12, 2021
sangeddstar1385
Brilliant service

Brilliant service! My new glasses frames turned up in two days flat! Very impressed indeed

5
Date of experience: Jun 04, 2021
Terence S.
HIT WITH DUTY TAX MONTHS LATER

If you are ordering from the United Kingdom, please make sure you are aware that you will be hit with a large Duty tax bill months later. I ordered a pair of glasses which I subsequently returned and got refunded, two months later I have been sent a duty tax bill to pay. Visionet have unkindly not replied to the emails I have sent them and have continued to ignore my questions regarding this and the reason why there is no mention of this on their website. Beware.

1
Date of experience: Apr 09, 2021
Julie Wilson
I love them

I love them, they have been so helpful every time. I ordered from them multiple times and I will again. Thank you guys :))

5
Date of experience: Apr 01, 2021
Mallory S.
One very happy customer from Australia

I live in Australia and received my order within no time. The price was less than half of what was being advertised locally. I would have no hesitation in recommend Visionet to my family and friends. Plus, the frames were perfect, exactly what was displayed. Well done Visionet.

5
Date of experience: Mar 08, 2021
gypsieange81
Order was received very quick- 2 or 3…

Order was received very quick- 2 or 3 days from France to UK. Well packed l,nice and good looking sunglasses case with clothes to clean them,some leaflets. Lowest price for cazal 968 which I cannfind ,lower with 40£ than ebay!! Lenses looks well,frame aren't steel but in optic are the same with price 370-420£. Bought them for 237 from Visionet...also 30 days to decide and free return !!

5
Date of experience: Feb 26, 2021
I just want to say that their customer…

I just want to say that their customer service deserves more than 5 stars! Fast shipping to the U.K. and excellent packing. Thank you! My Gucci sunglasses are awesome!

5
Date of experience: Jan 21, 2021

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Business Details

  • En tant qu'opticien en ligne français agréé, Visio-net.fr est la solution pour votre vue et votre budget. Basés près de Nantes, en Loire-Atlantique, nous sommes fiers de vous proposer un catalogue de plus de 10 000 lunettes de vue et de soleil de marque à prix très compétitifs.

    Nous facilitons l'achat de vos lunettes, avec la prise en charge par la Sécurité Sociale et le tiers payant en ligne avec la plupart des mutuelles françaises.

    Profitez de notre service d'essai à domicile gratuit et sans engagement sur toutes nos lunettes de vue.

    Visio-net.fr : l'expertise d'un opticien français, la simplicité de l'achat en ligne.See more

  • email service@visio-net.fr
  • call 0285524583
  • language https://visio-net.fr

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