Review Time
Denes helped me with my issue; she was patient, reliable, super helpful, and, best of all, she provided me with her professional expertise while ensuring I was satisfied with my project. Highly reccommend if you have an idea, but you aren't sure how to bring it to life.
The customer service is excellent. If you have a problem with your order they will get right on it. My problem was only with the delivery via UPS and they took care of it so fast I couldn't even believe it.
From start of the design process to a PDF request for art after receiving the project, my Vista experience was amazing. It's early Saturday morning and Nicole delivered on my need for a PDF of the work effortlessly and professionally. Will def be back. -R
I was stuck trying to order some postcards but I am not very savvy with designs. The support team was able to help me trim my design and in 5 min I was able to proceed with my purchase...AWESOME service.
I recently had an issue with the print quality of my order, including darker-than-expected colors and uneven folding on a bi-fold brochure.
I contacted VistaPrint customer service via chat, and I was very impressed with how quickly and professionally they handled the situation. The representative was courteous, understanding, and efficient. They reviewed my concern promptly and issued a credit for my order without making the process complicated.
While the initial product did not meet my expectations, the level of customer service and responsiveness truly stood out. Their support team demonstrated professionalism and a genuine commitment to customer satisfaction.
I appreciate how smoothly the issue was resolved and would not hesitate to work with them again.
My order arrived much earlier than expected. The extra care they put into packaging and shipping was absolutely incredible. I am elated with joy at the quality of their products and services. I will definitely order again. Thank you!!!
John Emmanuel Laderas was my designer and absolutely wonderful to work with. HE WAS SO VERY INSIGHTFUL AND HELPFUL. We were able to work together and he executed exactly what I was thinking of for the perfect business cards. What a stress free delightful experience thank you John .. Extremely satisfied customer
Today I chatted with Kyen Cyreen for almost 40 mins. They were so patient, attentive, helpful, and overall a pleasure to chat with🙏
Quality customer service is a dieing breed and it's refreshing to recieve such outstanding customer service.
Im so glad I connected with Kyen, as they are a great ambassador for Vistaprint 🙏
As a small business, we have to be very careful with how we spend our hard-earned money. To say the least, VistaPrint has outperformed themselves in the accuracy and quality of their products. We were beyond pleased with the craftsmanship of the magnetic business cards; they have been a game-changer for us. We don't see ourselves changing our process or moving away from VistaPrint anytime in the future. We are so grateful to have found your team and will continue to do business with you for years to come. Thank you, VistaPrint!
I placed an order for a custom jigsaw puzzle and at checkout I was given an option to have it be sent to my nearest UPS store. Expected shipping said the 18th, so I called the UPS store and there was no record of my order. I talked to customer support and apparently my order was never made let alone shipped to me and I had to redo an order they did however, express shipped it to me, but the fact that they went 14 days without reach reaching out, asking for a proper address due to a system issue is very unprofessional. They were going to just let me pay for my order and never receive anything unless I contacted them.
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VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in.
We offer a wide range of customizable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.
When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.See more