vistaprint.com.au

4.6
4.6 Based on 20 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

20 Reviews

5 Star
88%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
8%

All Reviews

Filter Reviews

Review Time

Lainey Cameron
My order arrived with a printing issue, but with the help of Edwin, an online support agent, the iss

My order arrived with a printing issue, but with the help of Edwin, an online support agent, the issue was remedied right away and a new order placed. His help and expertise was more than I could have hoped for.

5
Date of experience: Feb 19, 2026
Justin Read
Thank you for creating and providing quality products to support my small business. I've had great

Thank you for creating and providing quality products to support my small business. I've had great feedback from clients and customers with our quality merchandise. I appreciate the online customer support of Fin and the team at Vistaprint. Highly recommend their expertise and quick turnaround and communication through the ordering and production phase to delivery.

5
Date of experience: Feb 09, 2026
Dane Harris
An Exceptional and Supportive Chat Experience

This has been the most comprehensive and beneficial chat interaction I’ve encountered across any platform. The representative went above and beyond to ensure I achieved a professional result. I couldn't recommend it more highly.

5
Date of experience: Dec 18, 2025
Mary C.
A very positive interaction with the support team.

My interaction with the support team was very successful. They were extremely helpful and took the time to investigate why I hadn't received any updates regarding my recent order. They confirmed that my order was still being processed and on its way. The representative asked several questions to pinpoint the issue and was exceptionally patient and courteous throughout the conversation.

5
Date of experience: Dec 02, 2025
Victoria
A positive interaction with the representative

My conversation with the representative was successful. They were extremely helpful and investigated why I hadn't received any status updates on my recent order, confirming that it was still being processed and on its way. They asked several questions to identify the issue and were very patient and polite.

5
Date of experience: Dec 02, 2025
Beautifully presented

Beautifully presented for the trial run. I will definitely use the service again.

5
Date of experience: Dec 01, 2025
Jeremy Carter
Exceptional service

This marks the fifth year I've ordered my custom wall calendar. The quality remains excellent, and the price was the same or lower than last year. I initially could only select 25 or 50, but I needed 30. No issue, as I was able to call and speak to a real person who adjusted my order to 30 on a Thursday, and it arrived on Monday.

5
Date of experience: Dec 01, 2025
Garth Wright
Outstanding customer support

When I requested a change to my order, the customer care specialist responded quickly, was polite, and made all the necessary adjustments for me. It's rare to encounter such good customer service nowadays, and it was greatly appreciated.

5
Date of experience: Dec 01, 2025
Kitty
Magnus restored my confidence!

The representative was helpful, friendly, and communicated effectively! They listened to my concerns and quickly assisted me with a printing design issue. Before the call, I was uncertain about my order of 37 calendars, but by the end, I felt confident about the product I would receive and very satisfied with the service overall. I will remain a loyal customer in the future—thank you!

5
Date of experience: Nov 28, 2025
Martina Adams
Disappointing experience

I've used this service before, but this time was quite frustrating. My first order got stuck in a facility, so another one was expedited. That one got lost, and no one in customer service could locate the tracking. Quite ridiculous.

1
Date of experience: Nov 28, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More