Review Time
As a mother of three children involved in the recent 8-seater car hire booking, I am utterly dismayed by the behavior of this company. Initially, the driver arrived over an hour late without any notice, causing significant distress. The situation worsened when it became apparent that the group was to be transported in a 6-seater vehicle instead of the booked 8-seater, despite having more passengers than available seats and seatbelts. This violates transport regulations requiring one seat and seatbelt per passenger, especially concerning children. Attempting to transport them in this unsafe manner is entirely unacceptable and reckless. When the adults rightfully questioned this and requested a refund or the correct vehicle, the company refused, hiding behind terms and conditions while proposing an illegal and unsafe journey. The group's frustration was completely warranted. When they declined to proceed for safety reasons, the company harassed them with numerous phone calls from different drivers, each offering various excuses. There were communication issues, with callers struggling to speak clear English, which was both unprofessional and intimidating. Due to the company's failures, the group missed the main event, which cost £1,600. This loss was entirely preventable and stemmed solely from the company's negligence and refusal to deliver the booked service. I will be reporting this incident to the local transport licensing authority and the police, as it raises serious public safety concerns and potential licensing violations. As a mother, I am deeply disappointed that a licensed transport service would demonstrate such a lack of regard for child safety and customer care. I strongly caution others against using this company. In response to your reply, I am already pursuing legal action. You should not be serving anyone, especially young travelers, and if I could share the relevant communications, I would. Expect to hear from my legal team soon. I want this company shut down.
We were scammed, and now we demand a refund!
Stay away!!! Services not delivered....
Now they are intimidating the group with fraudulent legal threats. We have lost a significant amount of money.
We will be reporting this company to the authorities.
I recently rented a 16-seater minibus for our journey from the airport to our hotel in London. The service was exceptional. The driver was punctual, professional, and very polite. He assisted us with our luggage and provided water during the ride, ensuring a comfortable and hassle-free experience. We also had a full-day hire that included sightseeing, and everything went smoothly. I highly recommend this service for anyone in need of private transport in the UK. We will certainly be using their services again!
This company is a scam. They were over an hour late and falsely claimed the driver was in an accident. We booked an 8-seater for a group with children, but they sent a 7-seater. We missed a costly meal, and their customer service was rude, refusing refunds. This experience ruined our event, and I strongly suggest others avoid this company.
As a mother of three children involved in a recent booking, I am shocked by the company's behavior. The driver arrived over an hour late without any notification, causing distress. They attempted to transport us in a 6-seater instead of the booked 8-seater, endangering the children’s safety. This is a violation of transport laws. When we sought a refund or the correct vehicle, the company refused and tried to hide behind their terms. Their communication was unprofessional and intimidating. Due to their negligence, we missed a significant event, resulting in a loss of £1,600. I will report this to the local transport authority and police for safety violations. I strongly advise others to avoid this company.
Avoid this company like the plague! Initially friendly until they received payment, after which everything changed. They demanded upfront payment and tried to charge us more than double the agreed price! They made various excuses for delays and missed appointments. Our booking was at 4 PM, but we had no contact until just 10 minutes before the scheduled arrival. We ended up with missed bookings and lost money. The company refuses to refund and is even threatening legal action. It's unacceptable behavior, especially since they canceled on us. I have all the evidence to back my claims. I will be reporting them to the local authorities and will see them in court!
I recently hired a 16-seater minibus for a trip from the airport to our hotel. The service was fantastic. The driver was punctual, professional, and courteous, assisting with our luggage and providing water during the trip. The entire experience was seamless, and I highly recommend this company for anyone needing private transport.
Claim your business profile now and gain access to all features and respond to customer reviews.
VoyaHire – Driven by Trust | Nationwide luxury Minibus hire, Coach hire & Chauffeur Services For Every Occasion. At VoyaHire, we're always Driven by Trust. We provide reliable, safe, and professional minibus hire, coach hire, and chauffeur services right across the UK. Whether for a wedding, school trip, corporate event, European tour, or airport transfer, we make group travel smooth and hassle-free.
With an extensive fleet selection from 4-seater executive cars to 87-seater luxury coaches, including an 8-seater, 9-seater, 12-seater, 16-seater minibus hire with driver, and more. We provide you with standard, executive, luxury, as well as vintage wedding cars, fulfilling the expectations of every group size and all possible occasions.
Services provided are Airport & seaports transfers, Hotel-station transfers, Shuttle services, Private airport chauffeur, Corporate travel & executive hire, Wedding, funeral & event transport, Stag & hen do minibuses, For school and sports trips and UK & Europe Coach Tours
VoyaHire offers flexible bookings nationwide with thousands of vetted and fully insured drivers, whether for a one-way trip, return journey, full-day hire, or an on-demand shuttle service.
If `minibus hire with driver near me`, `coach hire UK`, `chauffeur service`, `airport minibus hire`, `private coach hire`, `wedding coach hire`, or `executive minibus hire` appears to be something that you or anyone you know is looking for, we are for you.
VoyaHire covers anywhere to anywhere in the UK, regardless of where you are traveling from and to.
✅ Trusted by thousands
✅ 4-87 Seater Vehicles
✅ Fast Quote & Online Booking
✅ Nationwide Coverage
✅ 100% Insured & Licensed
Book at VoyaHire Today, where your journey is always Driven by Trust.See more
cpdcarnet.com
sirwaxer.com
disabledpersons-railcard.co.uk
bpmerewards.co.uk
workvanequipment.com
autostrad.com
www.ajautosparesltd.com
2cheapcars.co.nz
rubycar.com
machinery-leasing.com