Review Time
I can only rate this a 1-star because I couldn't select 0 or a negative score! My first experience was with a backpack, which I found to be excellent quality and loved. However, my experience changed when I ordered a leather jacket. After losing over 70 pounds, I ordered my usual men's XL. When it arrived, my excitement quickly turned to disappointment. The zipper was on the left, indicating it was a women's jacket, and I struggled to get it on. I reached out to customer service regarding this $500 jacket and was told I could return it, but I had to pay for return shipping. I returned it within the time limit with the receipt. Meanwhile, I ordered another jacket from a different seller, which I highly recommend! Their products are made in the US, and they provide excellent customer service to ensure the right fit! When I followed up on the return, I was informed that the address I was given only handled exchanges, not refunds. I'm now trying to contact their corporate office for my refund. In summary, while their bags may be decent, I wouldn't recommend this company! If you choose to order, just use their measurement guide and save yourself time by ordering the largest size, a 4XL, and hope it fits!
I can only give this a 1-star rating because I couldn't select 0 or a negative score! My first experience was with a backpack, which I loved due to its high quality. However, things went downhill when I ordered a leather jacket. After losing over 70 pounds, I ordered my usual men's XL size. When it arrived, I was excited, but that quickly faded. The zipper was on the left, indicating it was a women's jacket, and I struggled to put it on. I contacted customer service about this $500 jacket and was told I could return it, but I had to pay for return shipping. I returned it on time, but when I followed up, I learned that the address only handled exchanges, not refunds. Now, I'm trying to get a refund from their corporate office. In short, while their bags might be good, I wouldn't recommend this company. If you decide to order, just use their size guide and go for the largest size, a 4XL, and hope it fits!
The bags I ordered were mistakenly delivered to another home, and I was worried they were lost. I contacted the customer support team and received incredibly helpful and prompt assistance. They quickly resolved the issue and sent me replacement bags right away. I can't wait to showcase my new bags!
The reason for the 4-star rating is that my order was mistakenly sent to a different address. I felt a bit anxious since there wasn't a delivery photo. Fortunately, it ended up with a neighbor from a different street. The bag is stunning and appears to be well-made. I haven't used it yet, just removed the packing paper. The other bag was gifted to a colleague. I'm excited to use mine soon. Happy holidays to all!
I've been on the lookout for a leather bag that can easily accommodate my iPad. This one exceeds my expectations. Growing up with horses, a high-quality leather bag fits perfectly into my lifestyle. It has multiple compartments that are easy to access. This will be my forever bag!
Initially, I thought this might be a scam due to the long wait for updates on my order. However, once I emailed them, they replied quickly. Despite the delays, when my orders finally arrived, I was overwhelmed with joy at the quality and the lovely individual cover bags! I loved them so much that I'm about to place another order!
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