Review Time
Real review here, the product arrived well but there are a few drawbacks to this website:
- the order was "in processing" for about 2 or 3 weeks; I don't know what took so long, maybe dropshipping? But this should be written on the product page
- they really don't reply to their e-mails
- the link they have on their website for returns is not working; this combined with the previous point of not responding to e-mails means good luck on making a return if you need it; luckily, my product was working well
So you won't get scammed but their customer service is non-existent so have that in mind.
Real review here, the product arrived well but there are a few drawbacks to this website:- the order was "in processing" for about 2 or 3 weeks; I don't know what took so long, maybe dropshipping? But this should be written on the product page- they really don't reply to their e-mails- the link they have on their website for returns is not working; this combined with the previous point of not responding to e-mails means good luck on making a return if you need it; luckily, my product was working wellSo you won't get scammed but their customer service is non-existent so have that in mind.
Ordered products from The Netherlands, paid by bank transfer. Dit not receive said products. E-mailed them and no response to my e-mail as well. They scammed me out of 75 euros. Do not place orders here, they take your money without sending products! DO NOT RECOMMENDZamówiłem produkty z Holandii, opłacone przelewem. Nie otrzymałem tych produktów. Wysłałem im e-mail, ale na mój również nie otrzymałem odpowiedzi. Oszukali mnie na 75 euro. Nie zamawiajcie tutaj, bo pobierają pieniądze, nie wysyłając produktów!NIE POLECAM
This is the 3rd 4th time I review in here(?)… has been almost 2 months, and we still don’t get our package. The last answer we got from them was, the Transportation company damaged our package (that’s why it haven’t been delivered). Ok got it, but why don’t they make that company pay them for the damage package and just send us a new one through another company? I mean is so easy to fix, but they don’t do anything about it, we sent another email just asking for the refund about 2 weeks ago and no answer. Please FFS, just give us back our money if you’re not gonna fix the problem that is so easy to do! You don’t need to be a genius to think of a solution!!! We’re so tired of you, give us back our money !!!! Order number : 694761553How can you care so less of your clients… by not even answering and it’s worse for you? If you would do your job more people would buy every time. ANSWER OUR EMAILS AND GIVE US A REFUND!!!
Order was awaiting for processing-6 days since payment was processed,I emailed twice, first time I got replied that the parcel will be posted on next day, status of my order was still the same 2 days after I got replied.I emailed 2nd time and I requested refund and cancellation if the order won't be sent on that day-shortly after my email status of my order changed to -in process.Impressive since 9th of May till 15 th of May wasn't handed to courier yet.In this point I know already that was my first and last time that I ordered anything from the store..I never experienced such a ignorance from seller as from this one.6days since purchased they didn't even bother to get in touch with courier and update customer about status order. Disgraceful... I'm still waiting for courier status : collected.. I'm pretty sure I will back to update my review..😂 If You want to order something for a Christmas it's time now,maybe till December after thousands of emails You will get it on time .
We ordered dog food on this so called website at a good price so purchased a 17kg bag. Everything on the web page said it was in stock. Even on the checkout page the order was taken and the money as well, of course. The very next day i recieve an email saying this product is not in stock. They said my money would be returned to my card that it was purchased with. Since then, 18th April I have not heard back from them even after several more emails from my side asking where my money is. The money has still not been put back onto my card nor have I heard from them despite me putting the emails in both Polish and English!!!!I would advise everyone to stay away from this website as it is obviously a complete SCAM!!!!I wish these review sites would change it so that you can give ZERO.
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