Name: wasserman.eu
Telephone: +48603105717
Rating: 1.9

MC Guest

We purchased an electrical appliance…

We purchased an electrical appliance and had made a mistake with model instead of 95cm we purchased 60cm. We agreed on the terms and conditions and returned this device so that wasserman.eu confirmed the reception but we are still waiting for the refund in our bank. After more than a month we have started a process with our bank to get our money back. DO NOT PURCHASE ANYTHING TO WASSERMAN.EU.

Date of experience: Apr 04, 2023

Adam Scott Guest

3 years ago

It item ordered arrived as described…

It item ordered arrived as described and packaged very well. I read all past reviews and as a buyer makes you question the past and what to expect. From my experience the dispatch too longer that expected and update was sent out after getting in touch. Tracking was provided and arrived on estimated time. Pros cheaper than most online stores and also was only online store with item in stock. Cons dispatch can take longer than my expected time frame.

Date of experience: Mar 16, 2023

Dina Santiago Guest

3 years ago

they dont reply emails

Date of experience: Feb 15, 2023

Nick H. Guest

3 years ago

Scam

Do not use their store. Most likely they are scammers. They sell a thousand dollar notebooks on the Ceneo platform for a couple of hundred zlotys. There's no such thing. Free cheese only in a mousetrap. It's impossible to buy a product from Ceneo, and when you add it, it immediately disappears from the cart, while other stores are working fine. They do everything to make you go to their site, do not go.

Date of experience: Dec 23, 2022

Jaylon Johnson Guest

3 years ago

Terrible customer service

I ordered at Wasserman.eu & I received an email from the courier service that my order would arrive on the 18th of July, but according to them, Wasserman did not provide them with the parcel to deliver my order.I have emailed them three times & while they promise to respond within 24 hours I have not received a single email back from them. They did receive my money so I hope to get a response on when they can ship my order. For now, there have not been any details or communication from their side. My order number = 430854369

Date of experience: Jul 20, 2022

Stan Rogers Guest

5 years ago

First order from Wasserman.eu..GOOD!

The first time for me that I ordered a product from Wasserman.eu. A beautiful website with an extensive range. Quick service. The ordered product was given to GLS the following day. With 6 days including weekend, it was delivered from Poland to us in the Netherlands. The product was well packaged and received in good condition. We are very happy with it and we will definitely order from Wasserman again.