Review Time
I am very pleased with the quality of both the fabrics and the construction. The online information about measuring, mounting, and style choices helped greatly as I successfully installed inside-mount roman shades for the first time on old-house windows. Great email communications as well.
We are working on a resolution and I appreciate them reaching outI ordered a sample from awardblinds.com, found one that I liked and ordered four blinds in the same color as the sample. I received the blinds and they are a completely different shade of brown than the sample. I sent a picture to them showing how different the color is that I received. They responded that they highly recommend I get a free sample (which I clearly did) and that the actual product can vary immensely. What is the point of a sample that doesn't match the blinds that are sent??**We highly recommend that you request free samples prior to placing your order to view the woven wood material construction. Woven wood materials are made from natural materials, which are subject to variation in color, texture, and weave. Like any wood or bamboo product, fabrics may show natural color changes over time. This applies for all woven wood materials, including painted and stained colors, which can vary in the intensity, color, and hue, of the paint and/or stain. Woven Wood samples are not intended for an exact color comparison, as color can vary significantly between samples and finished shades and from shade to shade. Woven wood samples are intended to evaluate the material, construction, and design of a selected pattern.**
I have dealt with them for all my blinds over the years and I am very pleased with everything I have ordered. Always responds to my questions the next day and I would not hesitate to order from them. To-date I have bought over $500 worth of blinds from them
Order took a bit longer than anticipated bit over 2 weeks- but was holiday time. Very happy with blinds and the quality. Very easy to install. Took about 30 minutes to complete the install. The brackets are very easy to use, and the shade looks very nice installed. I would definitely purchase from AwardBlinds again. Price was great and quality appears to be pretty good.
Approximately 10 days ago I ordered the replacement blinds (honeycomb shade). It arrived yesterday via FedEx. The box was in excellent condition so I did not have any worries about damage. As instructed I opened the box and all was in good condition. I then took down the old window covering. I am guessing it was approximately 30 years old (it was probably the original covering). The window faces the east and is subject to the hot sun for half of the day. The old honeycomb shade was falling apart. I looked for replacements and was quoted approximately $1,200 plus installation. I then went to the World Wide Web and started looking for other options. Your web site popped up and I found it hard to believe the prices. I was a little concerned it may be a scam. AwardBlinds replacement was almost 9 ft long and 6 ft tall. Your price of $380 was amazing. It only took me approximately 1 hour to install. I took care to use a string to align the retaining clips (5 of them) and the unit clipped right in. I am now enjoying the new top down and bottom up new shade. I just had to send this note thanking you for an excellent product.
As a consumer I am very careful about ordering online. Award Blinds was very truthful, and I received exactly what I ordered in a timely fashion. The ordering and installation instructions were easy to follow. I received an email immediately confirming my order. I had a handyman install my shade and he was amazed at the great quality of the product. My shade blocks the sun during the afternoon and still lets the light in. I highly recommend Award Blinds.
I ordered two light-blocking cellular shades with top-down-bottom-up cord lifts for rather tall windows. One of the topdown functions did not work properly, depending on how low the bottom was dropped. When I emailed customer service, I got an almost immediate response asking for video of the problem. Within a couple of days after that, I got a phone call saying that the shade would be replaced with a higher quality continuous cord at no charge -- AND they were replacing the second shade too, so the two would match. I was blown over by the lengths to which the service agent Patrick went to make sure we were happy with our product. All I asked for was either advice on getting the shade to work or a replacement. I didn't ask for an upgrade or a matching shade -- it was all offered to me proactively. That's what I call great service!
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