Review Time
My sales experience was pretty easy, however, I wanted to purchase another watch and they will only honor a trade in price if the watch you are buying is more expensive than the trade in. They will give you an additional premium on their offer when a trade is selected and you choose a more expensive model. After sending my watch in, the offer came back -$250 less than the original offer due to a “reconditioning fee” which seemed excessive. The watch I sold had only been worn a handful of times with very minor surface scratches and is less than a year old. The set was complete with all accessories, paperwork, and packaging. This was disappointing, however I proceeded with the transaction out of convenience. To note, the offer I received from Watchfinder & Co. still came up better than the competitor websites I also received quotes from.I made a separate purchase for another, less expensive watch due to not being able to trade it in. I am extremely pleased with the watch and reconditioning of the piece. I took the watch to my local Cartier boutique to purchase the additional strap. While there, my client advisor and the team were in awe of how beautifully reconditioned the watch was. It looks almost new. I’m also happy with the price I paid, the watch arrived overnight and securely packaged, and includes a 24 month warranty and official Cartier pre-owned warranty card which can be used directly through Cartier. The watch also came with all new Cartier packaging. Communication was also quick and transparent.Overall, I would highly recommend Watchfinder & Co. for a pre-owned watch purchase, and they have a great selection of discontinued models. I will definitely purchase from them again and I’m looking forward to the next addition to my growing watch collection.
I recently order a Pre-own Cartier watch. The experience was Five stars and Beyond!!!! Communication by phone and email with Daylan Hoeskstra was great. The watch came the next day by certified mail. Box, papers, watch everything well pack!. Sadly I had to return it because it was to big for my husband. I contacted the after sales office, which contacted me right away and Ricardo Jarrin help me with the easy return, refund process. Again, great communication! I am in the process to place a new order with Watchfinder. It is terrific to deal with companies like this. Thank you !!!
Watchfinder is the best online experience. You can count on them with fair trade in values and the watch selection is top notch. I have purchased 3 watches now and in works for a fourth Pepsi in works. response is real time and the authentication service and fed ex hasle free shipping makes the experience smooth and worry free. purchased black Omega seemaster 300m, blue 300m and Rolex Yhatmaster.
I had a wonderful experience purchasing my first high-end watch. Josmar, the sales advisor who worked with me through the purchase, was incredibly helpful and answered all of my many questions. And the watch is just as pictured and in amazing condition. Will use again!
I had an outstanding experience at the newly opened Watchfinder & Co. boutique in SoHo. I went in without the intention of buying a watch, but thanks to the welcoming environment and excellent staff, I left with a Jaeger-LeCoultre Geophysic True Seconds that I absolutely love.My sales associate, Rae Barnes, struck up a friendly conversation and quickly understood that I’m a novice collector with a passion for fine watches—particularly the Richemont brands. Rae took the time to show me around the boutique, which is beautifully designed and stocked with an incredible range of brands: IWC, Panerai, Vacheron Constantin, JLC, Cartier, as well as AP, Patek, Omega, and Rolex.I tried on several pieces, and with Rae’s guidance and the help of his manager Dan, we negotiated a fair price that worked for both sides. Even after the purchase, they encouraged me to continue exploring the collection and trying on watches for future consideration.What stood out most was how knowledgeable, patient, and genuine the staff were. There was zero pressure, and I truly felt appreciated as a customer. For anyone looking to compare and contrast top watch brands in one location with expert guidance, Watchfinder & Co. SoHo is the perfect place to start.
This transaction was extremely smooth. The time from shipping the watch to receiving payment was very short. Their offer was substantially (20%) higher than a competitor that I've done business with before. I will absolutely recommend Watchfinder to family and friends without reservation.
I had a very pleasant and professional experience selling my Omega 300 Master Co-axial outright to Watchfinder. The process was easy from submitting a quote request and receiving a prepaid label to communicating with NYC based sales reps. Watchfinder made the most competitive offer compared to three other major online watch retailers. The funds were transferred promptly and credited to my bank account in 48hrs.
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Founded in 2002, Watchfinder & Co. has paired over 320,000 people with their perfect luxury pre-owned watch, both in-store and online. Furthermore, it offers countless models from around 70 different brands, from Rolex to Breitling, Cartier to Omega and more.
Each year more than 26,000 luxury watches are meticulously inspected, authenticated and prepared by accredited watchmakers at one of its independent logistics centres.
At Watchfinder, you can choose whether to buy a watch or upgrade your existing one with a trade-in. You can even sell your watch at a highly competitive rate. For your peace of mind, every watch they sell comes with a 24-month warranty. See more
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