waterbed.com.au

4.9
4.9 Based on 145 reviews

Mr Waterbed has been a family business for over 40 years. Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Wat...

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Average Rating

4.9

/
5

145 Reviews

5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%

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Review Time

Jayda Cook
Amazing and prompt service!

Amazing and prompt service!Ben responded to our our urgent need for a new waterbed bladder and it arrived by courier the next day!

5
Date of experience: Apr 17, 2024
Willard Smith
Queen size with draws .

Ordered the Queen size with draws in the base and double bladders.Had to wait for the base to be made.Arrived Thursday and all set up ready to go today ,FridayNo problems setting up and are looking forward to our water bed after 10 years on a mattress.After a few nights on our new bed my Fitbit is telling me that I am getting at least 8 more points in my sleep score.So my wife and I are benefitting already from our new bed.

5
Date of experience: Mar 22, 2024
Dimity Reed
Prompt reply

Prompt reply and delivery excellent service to my issue of needing a new cover as i discovered the other cover I had has got black mould so I have spent the last 3 days on my guest bed where I have ended up with back issues but the black mould has probably caused the other health issues I have.

5
Date of experience: Mar 18, 2024
Victor
Excellent, no hassles, very happy

From the first phone call to the finish, Ben was always helpful. Our king duet bed is awesome. Being in our sixties, we opted for the higher pedestal base and it was a great decision. The four drawers in the base are great. Ben set up our bed and we didn’t have to lift a finger. A no stress deal. Thanks Ben

5
Date of experience: Mar 12, 2024
Jonas Bell
From the time I first spoke to Ben I…

From the time I first spoke to Ben I had nothing but helpful information and then nothing but superb service to the delivery of the product supplies, which included bladder, liner, heat pad and a patch kit,which I did not really need, as there were two with the kit.Delivery wow! Posted from the Gold Coast on Wednesday arvo and delivered to me the very next day, and I am 150 k’s east of Melbourne Vic. Not too shabby hey?Anyway I can only recommend Mr Waterbed no higher than brilliant. As for Ben, he deserves a raise. No, I didn’t get a discount for this either. The pricing was already sweet and to my liking. Cheers Ben and Mr Waterbad. 🍻🍻

5
Date of experience: Mar 06, 2024
Clementine Smith
Great product, helpful service

The mattress was (naturally) ordered urgently and it arrived incredibly quickly. Ben was very helpful with advice on installation. Bed is lovely!

5
Date of experience: Mar 04, 2024
Jeremiah Parker
Queen size bed base from Mr Waterbed

Mr WaterbedIs the best business for your waterbed needsWe ordered a queens sized base and it was delivered today Our order was created super fast and the quality is outstanding We would highly recommend Mr Waterbed for his friendly helpful advice and his wonderful service We rate Mr Waterbed 10/10

5
Date of experience: Dec 15, 2023
R4j126
Excellent Service

This is the second time I have placed an order with this company. Very easy transaction and fast shipping.

5
Date of experience: Nov 30, 2023
Josh Scott
Great Customer Service

Great Customer ServiceI am living in Sydney and ordered four bottles of waterbed conditioner on last Friday. We have received bottles on today Tuesday.Thank you so much for quick service.

5
Date of experience: Nov 28, 2023
Lionel P.
Easy to order and prompt delivery

Easy to order and prompt deliveryItem was delivered within a week after placing our order

5
Date of experience: Nov 14, 2023

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Business Details

  • Mr Waterbed has been a family business for over 40 years.

    Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Waterbed Industry.


    Mr Waterbed can custom make a waterbed, frame or furniture to your design and also modify frames for Wheelchair access for hoists etc for customers.

    Shipping is Australia wide on,
    waterbed heaters
    waterbed bladders
    waterbed liners
    complete soft side and timber framed waterbeds
    waterbed parts

    We strive to make the best possible Waterbeds using Australian made parts. Having our own factory, we are able to keep overheads to a minimum, giving you the benefit of dealing directly with the manufacturer for any custom designs or additions you may like to our existing range.

    The products we display on this web site are only a sample of the range we can make. Feel free to ask us about any other waterbed product not on view by calling 1800 124 44See more

  • email ben@waterbed.com.au
  • call 1800124444
  • language https://waterbed.com.au

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