waterbed.com.au

4.9
4.9 Based on 145 reviews

Mr Waterbed has been a family business for over 40 years. Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Wat...

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Average Rating

4.9

/
5

145 Reviews

5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%

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Review Time

Robyn L Rann
Quick delivery

Quick delivery, super service

5
Date of experience: Dec 21, 2025
Nona De jager
My waterbed bladder sprung a leak

My waterbed bladder sprung a leak on Sunday tried all stores in my area interstate.My son came to help me find a new one also empty it.We sent Ben an email he got back to me next day and had it packed up and at the post office Monday by Thursday night it was up and running again.Much better quality than my original one so from now on will be using ,Mr Waterbed for all my beds needs .So thank you Ben very very happy .

5
Date of experience: Dec 07, 2025
Heather Samuels
Received the best customer service from…

Received the best customer service from Ben, when I called him to ask about delivery timeframe (I live interstate), He was so friendly, and my pillow arrived the day before I went on a trip - Happy! Would recommend.

5
Date of experience: Nov 10, 2025
lonelyoldoneyahoo.com.au
waterbed bladder

spoke to Ben on the Monday ,shipped on Tuesday arrived Thursday , couldnt ask for better service ..i,m happy . quality is great , and so was the price

5
Date of experience: Oct 24, 2025
Dale Kingston
A great business

A great business, I have used Mr Waterbed for supplies and replacement bladders over the past 15 years at least. They have always been quick to respond and very helpful.

5
Date of experience: Aug 19, 2025
Marshall
Great product and complete service.

Our old waterbed was rotten after 40 years and contents insurance told us to get a new one. Ben was the closest and made what look like an excellent product at a great price. Left a message on his phone and he called back in under an hour. Ben sounded friendly and we discussed designs and then put in a purchase order on the internet site. As the bed was timber it took a while to build but Ben kept us informed. Once it was complete Ben came to our home, installed it and filled it with warm water so it could be used that night. He was full of useful hints and gave a five year guarantee. We would wholeheartedly recommend Ben.

5
Date of experience: Jul 02, 2025
Isla L.
I've ordered a handful of items and…

I've ordered a handful of items and i've had no issues. Great shop!

5
Date of experience: May 16, 2025
Amber P.
Have purchased from Mr Waterbed before.

Am a returning customer, great service , posted quickly. updated progress of my order via email and prompt interstate delivery. Impressed thank you.

5
Date of experience: May 12, 2025
Raymond Johnson
Great Customer Experience

Rang up on Monday morning to enquire about a item and was very helpful. Great customer service. I ordered 2 item's same day and was delivered to my door Friday morning interstate. Would deal with again if I require more items.

5
Date of experience: May 05, 2025
I am a returning customer

I am a returning customer. Once again, excellent contactless service. Great communication and prompt interstate delivery.

5
Date of experience: Apr 15, 2025

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Business Details

  • Mr Waterbed has been a family business for over 40 years.

    Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Waterbed Industry.


    Mr Waterbed can custom make a waterbed, frame or furniture to your design and also modify frames for Wheelchair access for hoists etc for customers.

    Shipping is Australia wide on,
    waterbed heaters
    waterbed bladders
    waterbed liners
    complete soft side and timber framed waterbeds
    waterbed parts

    We strive to make the best possible Waterbeds using Australian made parts. Having our own factory, we are able to keep overheads to a minimum, giving you the benefit of dealing directly with the manufacturer for any custom designs or additions you may like to our existing range.

    The products we display on this web site are only a sample of the range we can make. Feel free to ask us about any other waterbed product not on view by calling 1800 124 44See more

  • email ben@waterbed.com.au
  • call 1800124444
  • language https://waterbed.com.au

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