waterbed.com.au

4.9
4.9 Based on 145 reviews

Mr Waterbed has been a family business for over 40 years. Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Wat...

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Average Rating

4.9

/
5

145 Reviews

5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%

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Mina
Ultimate Waterbed Company

We have been using Mr Waterbed for over 20 years now.Their service is always phenomenal. They are happy to work with you on changes you might need and excellent for on-site maintenance as well

5
Date of experience: Nov 01, 2023
Jill B.
Hi Ben

Hi Ben, thank you again for your time and in coming early to help us out. We love our water bed and have it for around 35 years. I don't think I could ever go back to a 'normal bed' because when I sleep in a hotel or somewhere else I realize just how great this waterbed really is. Your service is next to none and we really appreciated it. thanks Kerrie

5
Date of experience: Oct 19, 2023
Paula Ross
Service second to none

Bought my bed over a year ago, fast service, great product.I have now ordered a fill/drain kit and conditioner but couldn't expedite the delivery at the payment stage. Once I contacted Ben, he has it coming to me express post, no further cost.Great service thank you Ben. 😊

5
Date of experience: Sep 25, 2023
This company obviously prides itself to…

This company obviously prides itself to provide excellent customer care. I purchased a water bed heater online after hours and was surprised to have my Purchase processed and delivered to my door the following morning before 9am. Price excellent, product excellent, service above and beyond my expectations, friendly, fast, efficient. I would definitely recommend this company and I will be purchasing all my water bed needs from here from now on. Well done, I am one very happy customer, thanksChristina

5
Date of experience: Sep 22, 2023
Maxine Reed
Its great to have such a good waterbed supplier…

Its great to have such a good supplier of waterbeds they are so comfortable and a very relaxing sleep. I have bought various mattresses and water treatments and always found the service to be great. Very reliable and trusted company to deal with. I will be back for all my waterbed supply requirements.

5
Date of experience: Sep 16, 2023
Walker Walker
Bought my waterbed from Ben years ago…

Bought my waterbed from Ben years ago and extremely pleased with the friendly helpful service.Bed still in great condition and am now enjoying the same friendly service with extras...pillows, conditioner etc. Highly recommend

5
Date of experience: Jul 12, 2023
Alaina Turner
Fantastic friendly knowledgeable service,

Absolutely brilliant, friendly, down to earth and prompt. Great service and products and will continue to use and recommend 👍

5
Date of experience: Jul 05, 2023
Celia W.
Hi Ben

Hi Ben Just some feedback Both my wife and my self are absolutely pleased with the water bed we have had one for 40 years and changed to a normal bed for the last 18 months we are so happy to be back in our new kingsize water bed so comfortable and haven't slept so well for ages Your service was great and very helpful and the delivery arrived safe and sound great product and great service thanks for everything Ben much appreciated Neil

5
Date of experience: Jun 08, 2023
Alfred Howard
Bladder was delivered the same day

Bladder was delivered the same day. Personal service and absolutely no dramas. Really happy,thanks

5
Date of experience: May 23, 2023
Corey Cooper
Outstanding service and quality

Quality of workmanship is extremely good. The customer service provided by Ben has been exceptional and he went above and beyond to personally deliver our bed as his normal couriers couldn’t deliver for 2 weeks.

5
Date of experience: May 15, 2023

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Business Details

  • Mr Waterbed has been a family business for over 40 years.

    Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Waterbed Industry.


    Mr Waterbed can custom make a waterbed, frame or furniture to your design and also modify frames for Wheelchair access for hoists etc for customers.

    Shipping is Australia wide on,
    waterbed heaters
    waterbed bladders
    waterbed liners
    complete soft side and timber framed waterbeds
    waterbed parts

    We strive to make the best possible Waterbeds using Australian made parts. Having our own factory, we are able to keep overheads to a minimum, giving you the benefit of dealing directly with the manufacturer for any custom designs or additions you may like to our existing range.

    The products we display on this web site are only a sample of the range we can make. Feel free to ask us about any other waterbed product not on view by calling 1800 124 44See more

  • email ben@waterbed.com.au
  • call 1800124444
  • language https://waterbed.com.au

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