waterbed.com.au

4.9
4.9 Based on 145 reviews

Mr Waterbed has been a family business for over 40 years. Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Wat...

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Average Rating

4.9

/
5

145 Reviews

5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

Imogen Dean
I rang on Good Friday, Ben was so helpful looked up an order that I bought 11 years ago organised ev

I rang on Good Friday, Ben was so helpful looked up an order that I bought 11 years ago organised everything on Tuesday the 7th April sent it out the same day I recieved it on the 9th and I live in a rural town in NSW. Ben was so helpful and polite I just hope when I need another bladder this company is still around, which is what I was worried about as the quality is excellent and last ages if only I did not do something silly it would not have got a hole in it LOL Thank you Mr Waterbed

5
Date of experience: Apr 09, 2026
Imogen Dean
I rang on Good Friday

I rang on Good Friday, Ben was so helpful looked up an order that I bought 11 years ago organised everything on Tuesday the 7th April sent it out the same day I recieved it on the 9th and I live in a rural town in NSW. Ben was so helpful and polite I just hope when I need another bladder this company is still around, which is what I was worried about as the quality is excellent and last ages if only I did not do something silly it would not have got a hole in it LOL Thank you Mr Waterbed

5
Date of experience: Apr 03, 2026
Patricia Oliver
Reliable, fast, friendly service

My parents purchased a waterbed from Mr waterbed many years ago. The bladder and battons needed replacing so we called Mr waterbed again. Being on the sunshine coast I thought it would be a long wait to get it replaced. Ben was fully booked but still managed to squeeze us in within a couple of days. Great reliable, fast friendly service. Do not change a thing. They are an amazing small business who I would easily recommend.

5
Date of experience: Mar 30, 2026
James O'Toole
fast efficient service

fast efficient service we had previously purchased a waterbed mattress and whilst moving mattress got a hole in it ordered a repair kit reply was almost instant and received just 3 days later

5
Date of experience: Mar 30, 2026
Toni A Gell
I was extremely impressed with the…

I was extremely impressed with the entire process from beginning to end. Prompt service, easy to deal with. Such a quick turn around. Followed my delivery requests the morning of delivery. Great service I will definitely purchase from your company again.

5
Date of experience: Mar 29, 2026
Jessica Cramer-Page
Always my go to shop for my waterbed…

Always my go to shop for my waterbed essentials and spare parts. Easy to navigate website, quality products, reliable service and Ben is thorough and keeps you up to date with your order. Would recommend to anyone who has a waterbed or is interested in buying one definitely get it from them 😊

5
Date of experience: Mar 24, 2026
Michelle Sloane
Always easy to order from and fast…

Always easy to order from and fast delivery

5
Date of experience: Mar 22, 2026
Gary Muldoon
Ordered on Friday and received on…

Ordered on Friday and received on Monday. Unreal.

5
Date of experience: Mar 13, 2026
Ralph Davies
good product.

good product.Delivery could be faster.

4
Date of experience: Mar 10, 2026
Ross Niebling
Surprisingly prompt supply of my waterbed needs!

I ordered a lumbar support, softsider bladder on a Friday afternoon. The order arrived by courier around 9am on Monday morning in a carton which was clearly marked 'Do not use knives to open'. Condition of the carton and contents was good, product supplied was as ordered. Yet to be installed and commissioned but looks good.

5
Date of experience: Mar 06, 2026

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Business Details

  • Mr Waterbed has been a family business for over 40 years.

    Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Waterbed Industry.


    Mr Waterbed can custom make a waterbed, frame or furniture to your design and also modify frames for Wheelchair access for hoists etc for customers.

    Shipping is Australia wide on,
    waterbed heaters
    waterbed bladders
    waterbed liners
    complete soft side and timber framed waterbeds
    waterbed parts

    We strive to make the best possible Waterbeds using Australian made parts. Having our own factory, we are able to keep overheads to a minimum, giving you the benefit of dealing directly with the manufacturer for any custom designs or additions you may like to our existing range.

    The products we display on this web site are only a sample of the range we can make. Feel free to ask us about any other waterbed product not on view by calling 1800 124 44See more

  • email ben@waterbed.com.au
  • call 1800124444
  • language https://waterbed.com.au

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