waterbed.com.au

4.9
4.9 Based on 145 reviews

Mr Waterbed has been a family business for over 40 years. Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Wat...

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Average Rating

4.9

/
5

145 Reviews

5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%

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Review Time

Ronnie Howard
Great Service

Thankyou Ben for the speed of my order and the added touch of detail and offering to cut the extrusions to my measurements. A pleasure to deal with

5
Date of experience: May 13, 2023
Philippa Kelly
I Bb recently purchased a Queen…

I Bb recently purchased a Queen Pedestal Softsided waterbed from Mr Waterbed. I dealt mostly with Ben and he was extremely helpful. I changed my mind on what size and even considered canceling my order. And Ben was brilliant with my hassling him. I’m considering changing all my bed to waterbeds, Ben and Mr Waterbed were fantastic to deal with. I’d recommend them to anyone considering buy a waterbed

5
Date of experience: May 02, 2023
Margie Lewis
I recommend Mr Waterbed

My water bed arrived when Ben said it would and he was there to answer any questions I had. Great service and love my new bed

5
Date of experience: Apr 17, 2023
Henry Harris
Great company full of great people

These people go above and beyond for their customers.Their products are amazing and they are very reasonable prices always ready to help you out .5 stars MR Waterbed !

5
Date of experience: Apr 16, 2023
KanaLlama
Prompt same day delivery

Prompt same day delivery, great warranty and excellent customer service. Happy to give my support to a good Aussie business.

5
Date of experience: Apr 14, 2023
Patrice Johnson
Wonderful experience

Wonderful experience, excellent advice and service and prompt delivery. Highly recommended.

5
Date of experience: Mar 25, 2023
Otto P.
Repair/replacement

Ben was a pleasure to deal with. He was reliable, carried all the parts we needed and fixed our bed quickly and efficiently. And all at a fair price. Top marks for great service!

5
Date of experience: Mar 18, 2023
Monty Reed
Super service and products.

Really great friendly service and advice from Ben. Bladder arrived from interstate in 2 days. Ordered Mon, arrived Wed morning. Found split in old seam Sunday, back in my waterbed Wednesday night. Really nice quality product. High quality liner and bladder. Thoroughly recommend this company for quality product and ultra fast service. Thank You.

5
Date of experience: Mar 15, 2023
Shaun Smith
Very pleasant company with which to deal.

Ben answers the phone straight away, is pleasant to converse with, and gives all the details I need to know. He even remembered me from when I purchased from him some years ago. Thanks Ben.

5
Date of experience: Mar 13, 2023
Wes Ross
Great Customer Service + Cheapest Price

I ordered one bottle of waterbed conditioner for $12 (I know, the last of the big spenders !)Within one hour, I received an e-mail to confirm that the order was being processed. An hour later it was booked in for delivery by Auspost.I had spoken to Ben on a previous occasion and he was only too happy to give me some free advice on how to maintain my water bed. Not only is the customer service excellent, the price of $12 was the cheapest that I come across shopping on the Internet.

5
Date of experience: Jan 30, 2023

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Business Details

  • Mr Waterbed has been a family business for over 40 years.

    Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Waterbed Industry.


    Mr Waterbed can custom make a waterbed, frame or furniture to your design and also modify frames for Wheelchair access for hoists etc for customers.

    Shipping is Australia wide on,
    waterbed heaters
    waterbed bladders
    waterbed liners
    complete soft side and timber framed waterbeds
    waterbed parts

    We strive to make the best possible Waterbeds using Australian made parts. Having our own factory, we are able to keep overheads to a minimum, giving you the benefit of dealing directly with the manufacturer for any custom designs or additions you may like to our existing range.

    The products we display on this web site are only a sample of the range we can make. Feel free to ask us about any other waterbed product not on view by calling 1800 124 44See more

  • email ben@waterbed.com.au
  • call 1800124444
  • language https://waterbed.com.au

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