weargustin.com

1.8
1.8 Based on 89 reviews

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Average Rating

1.8

/
5

89 Reviews

5 Star
11%
4 Star
3%
3 Star
3%
2 Star
13%
1 Star
69%

All Reviews

Filter Reviews

Review Time

Anthony Rios
These jeans are crap. Paid $200 waited 5 months and they fell apart after I washed them once. Called

These jeans are crap. Paid $200 waited 5 months and they fell apart after I washed them once. Called customer service and they hid behind their keyboards. Said the broken stitching and broken belt loops add character. Posted a video of their product on the FB page and they blocked me. Don't do business with these people. They don't have the capital to produce these jeans on their own and rely on crowdfunding only to rip you off after they eventually deliver their product.

1
Date of experience: Feb 26, 2026
Buyer beware

Buyer beware. I ordered 2 pairs of pants, and the size was too small by about 3 sizes, color was not what was on the website, and quality was poor; and they refused my return. Do not buy anything from them.

1
Date of experience: Feb 20, 2026
Jorge Lobo
Quality is not bad but sizes are

Quality is not bad but sizes are inconsistent. They claim not to offer “vanity sizes” but same size has different measurements depending on the batch. It’s impossible to guess if garments will fit properly. In addition, they don’t offer exchanges due to fit issues, which makes me think they are aware of those issues

1
Date of experience: Feb 20, 2026
Daniel Snyder
Slow and painful

The customer service is incredible slow and they don’t refund you. They only give store credit. I will never buy from them again and am not even sure I will use the store credit. Incredible hassle

1
Date of experience: Feb 09, 2026
Anthony Rios
These jeans are cheaply made

These jeans are crap. Paid $200 waited 5 months and they fell apart after I washed them once. Called customer service and they hid behind their keyboards. Said the broken stitching and broken belt loops add character. Posted a video of their product on the FB page and they blocked me. Don't do business with these people. They don't have the capital to produce these jeans on their own and rely on crowdfunding only to rip you off after they eventually deliver their product.

1
Date of experience: Feb 01, 2026
Mike Metcalf
I really wanted to like this company as…

I really wanted to like this company as their clothes looked great! Unfortunately, their sizes are all over the place. I finally got my pants after 2+ months but they were too tight. I emailed them and got one response several days later. I am trying to exchange the pants but haven't received a response in days. Once this is settled, I will never order again.

1
Date of experience: Feb 01, 2026
Gustin wool field jacket

Gustin wool field jacket: I’m slim but this is a tight fit. The wool is not impressive quality for $290. It itches when touching your neck. I cannot recommend this brand

2
Date of experience: Jan 29, 2026
Glenn Collins
Received a pair of Gustin jeans after…

Received a pair of Gustin jeans after at least three or four months and I put them into the wash and dryer before they were hemmed so that the hem would be correct when I tried to put the jeans on. They were 3 to 4 sizes too small and that wasn't from washing and then I read that they recommend you size up two sizes and I'm thinking on what planet do they do stuff like this and of course there's no return policy so I'm stuck with these jeans that are three sizes. Too small bad place bad company don't deal with them. They don't know how to do jeans

1
Date of experience: Jan 09, 2026
Sean Howell
Products looked nothing like online

Products looked nothing like online. Cheap and painted instead of woven fabric. Like they took a five dollar shirt and threw some paint on it. I loved the principles they promised of artistic and independent manufacturing but it is really worse than temu

1
Date of experience: Dec 01, 2025
Matthew May
Promos Silently Removed + Full-Price Customer-Paid Exchanges

Used a valid Black Friday promo on a single cart, lost it due to their checkout behavior, then got blamed for “taking advantage” of their policy and paid multiple shipping charges plus my own return label. Their “exchanges” are just new full-price orders with no promo and customer-paid returns. Tech issues + rigid policies + defensive customer service = I won’t be back.

1
Date of experience: Nov 28, 2025

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