Review Time
Sadly, I’ve never had a good experience here. Food is often cold and appears to be reheated from days before. Customer service isn’t good and the restaurant doesn’t cater for people with allergies appropriately. My daughter has Celiac Disease and can’t eat gluten or it makes her very sick. She was given food that was contaminated with gluten and became very poorly as a result. I’m surprised they are still allowed to remain open!
Sadly, I’ve never had a good experience here. Food is often cold and appears to be reheated from days before. Customer service isn’t good and the restaurant doesn’t cater for people with allergies appropriately. My daughter has Celiac Disease and can’t eat gluten or it makes her very sick. She was given food that was contaminated with gluten and became very poorly as a result. I’m surprised they are still allowed to remain open!
I have just been to weatherspoons the bears head in penarth Iwent to use the disabled toilet as I have difficulty getting up stairs I have a disabled key and I found them in a disgusting state the toilet seat was on the floor and there was a strong smell of wee . people use the toilet when they can't be bothered to go up stairs mainly men I do notice.i have been in other weatherspoons pub's and the disabled toilets are very clean .but sadly not in the bears head which is my local
I have just been to weatherspoons the bears head in penarth Iwent to use the disabled toilet as I have difficulty getting up stairs I have a disabled key and I found them in a disgusting state the toilet seat was on the floor and there was a strong smell of wee . people use the toilet when they can't be bothered to go up stairs mainly men I do notice.i have been in other weatherspoons pub's and the disabled toilets are very clean .but sadly not in the bears head which is my local
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