Review Time
I bought the VPS and paid for it. However, it got an unpaid status because of a KYC pending issue. The second time I bought, I didn’t even wait for a refund. I was in a hurry and the same happened. I paid through UPI and got an unpaid status. This is the best company ever. They’re scammers! I tried calling customer care, but they didn’t even pick up. I opened two tickets, but they didn’t even reply.
General Enquiries
#SWS-956827 Why no update
Open Friday, January 30th, 2026 (20:58)
General Enquiries
#GHL-574107 Completed payment and bought Vps but still showing unpaid
Open Wednesday, January 28th, 2026 (17:00)
General Enquiries
#GYR-692779 Refund not initiated to account uet [MERGED]
Answered Wednesday, January 28th, 2026 (08:02)
I bought the VPS and paid for it. However, it got an unpaid status because of a KYC pending issue. The second time I bought, I didn’t even wait for a refund. I was in a hurry and the same happened. I paid through UPI and got an unpaid status. This is the best company ever. They’re scammers! I tried calling customer care, but they didn’t even pick up. I opened two tickets, but they didn’t even reply.General Enquiries #SWS-956827 Why no updateOpen Friday, January 30th, 2026 (20:58)General Enquiries #GHL-574107 Completed payment and bought Vps but still showing unpaidOpen Wednesday, January 28th, 2026 (17:00)General Enquiries #GYR-692779 Refund not initiated to account uet [MERGED]Answered Wednesday, January 28th, 2026 (08:02)
I recently purchased a VPS from WebDedis, and initially faced some SSH and connectivity issues. I contacted their support team, and I must say the experience was very good.Their technical team followed up properly, checked the server from their side, fixed the issue, and kept me informed throughout the process. After resolution, the VPS is now working perfectly — SSH access is stable, performance is smooth, and everything is running as expected.What I really liked:✅ Responsive support✅ Problem actually solved (not just ticket replies)✅ Stable VPS after fix✅ Good communication from the teamOverall, I’m satisfied with the service and support. If you’re looking for a budget-friendly VPS with helpful support, WebDedis is a good option.Thanks to the WebDedis team for resolving the issue 👍
I rented a vps for a year, but its showing pending and customer support is not responding. Its been 10 hours. It was my first time using it.Ill update if anything changes.Edit: KYC was pending. I think in India this is mandatory. Happened seamlessly. Maybe they should also mention this on website.
Please be aware webdedis.com does not allow access and management from VPS from outside of India, they block connection from global IP addresses. Their service only allows people to connect from India. This is not a company providing Global services, but only provides services to Indian customers and users. This is what they said when a support ticket was opened with them. Can’t understand the logic behind this as I have completed their KYC requirement and provided my Indian address.
Terrible Customer Service & Suspicious KYC PracticesI had an extremely disappointing experience with Wededis.com. I purchased a VPS from them, and even after more than a week, my order is still pending. Their customer support is incredibly slow and clearly inexperienced—getting help or updates feels impossible.The biggest red flag is their KYC (Know Your Customer) process. It’s overly complicated and requires an unreasonable amount of personal information. What’s worse is they don’t mention this before charging you. Only after they take your payment do they ask for all these documents—and if you refuse, they won’t activate your service and won’t offer a refund. This feels extremely unethical and possibly scammy.Their website also lacks transparency, offering very little information about the company itself, yet they expect full identification from clients. This is a huge trust issue.I strongly do not recommend using this service. There are far more reliable and transparent hosting providers out there. Proceed with caution.
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