wested.com

4.3
4.3 Based on 70 reviews

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Average Rating

4.3

/
5

70 Reviews

5 Star
81%
4 Star
1%
3 Star
4%
2 Star
1%
1 Star
13%

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Esty Parker
BAD EXPERIENCE/CUSTOMER SERVICE/POOR ATTITUDE

Ladies Chocolate brown luxury Sheepskin slippers. Drop the luxury as this is not a clear description. I had to give 1 star or I would not be able to leave a review otherwise, it would have been NO stars. I duplicated my order by mistake and the company did not contact me by email to make sure this was correct. So I received 2 pairs of ladies slipper size 40. I did not like the slippers the quality was poor and had bad puckering on the toe front. Also the colour was not like the picture. I would not recommend the seller for the product, their very poor customer service and their attitude to my message to them. Very rude.

1
Date of experience: Oct 31, 2023
Jemma F.
Bought my Indiana Jones jacket 3 years…

Bought my Indiana Jones jacket 3 years ago. It is flaking. Bonded leather not pure leather. What a piece of junk.

1
Date of experience: Oct 20, 2023
JiBou7547
Poor customer service and…

Poor customer service and communications. Ordered jacket in May. Received email on 21 June 2023 saying order cancelled at my request. I didn't cancel my order so I sent an email querying this matter. Received email 22 June 2023 in which Wested now said THEY cancelled my order because they were not satisfied with the quality of the consignment of leather that had been delivered to them. A disappointing experience especially as the jacket was intended to be a birthday present for myself after a very difficult year.

1
Date of experience: Jun 22, 2023
Bertha
Very high quality = great value

I ordered a suede jacket from Wested Leather and was impressed by its quality - I expected something like this to cost three times as much. The fit was as described in the size chart, which really helps with an online order. Although there were considerable import duties for EU buyer, I still think it's great value. Overall, I'm extremely happy with my purchase and highly recommend Wested Leather.

5
Date of experience: Mar 01, 2023
Bob Fisher
Great Jacket, Beware of Risk

If you are ordering from out of the UK please beware with duties and shipping this becomes a very expensive purchase. I measured myself and ordered the Temple of Doom jacket. I live in Germany and it took 2 weeks to get to me which was surprising due to the normal 3-6 day delivery in EU. The jacket finally arrived and although it is beautiful the fit did not work for someone who normally wears a 42. The pockets are child size, TINY! (as the description noted) They cannot be used for anything as they are 3-4 inches. Entirely my fault. I decided to return it for the original Indiana Jones version, size 44. Thanks to Brexit the duties charged were 58 euros x2 since I returned and re-ordered a correct jacket. With the price conversion and shipping and duties I spent a total of almost 400 euros. Wested has a very strict return and purchase policy. Unless you live in the UK I suggest you read it carefully and understand with online purchasing of this type it there may be some risk. Although the lining is thin cotton, the jacket is well made and of very good quality. Wested must be the best place to purchase a leather jacket of this type anywhere in the world.

3
Date of experience: Oct 06, 2021
Lana
Sadly three stars as I’ve had mixed…

Sadly three stars as I’ve had mixed experience here. First jacket I had was superb, I attended their showroom, was measured and said what changes I’d like. Apart from the sleeves not being shortened, all was good. Quick turnaround on correcting the sleeves and now perfect. Second jacket was made exactly as I’d like. Third… shame. Attended, was measured, gave my requirements including having the sleeves tapered for a more contemporary fit. Picked the jacket up, didn’t spend enough time checking it and realised that the sleeves hadn’t been tapered. Then we had a pandemic, which took my mind away from such trivialities.Fast forward to more recently, I contacted them and explain the situation, recognising that with over a year having passed they would not adjust it for free, only to be told that the showroom is now closed and the only adjustment they will now to do for anybody is sleeves shortening. That really isn’t the response I would expect from a small business at a time where they are clearly feeling effects of the pandemic and had shut the showroom.I made it very clear would’ve been happy to pay for the adjustment as I am a reasonable person and I believe in supporting small businesses, but when a small business treat a customer this way it’s very disappointing.

3
Date of experience: Jun 13, 2021
Lauryn Carter
Ordered the "Layercake" Leather jacket.

Ordered the "Layercake" Leather jacket.Arrived in a timely manner. Very happy with the quality of the leather, and the design.

5
Date of experience: Dec 05, 2019
Burton Scott
Very happy with my new 'Raiders' jacket!

I just received my new "Raiders' Jacket in the absolutely stunning washed lambskin, and I have to say that I am extremely happy with both the fit and the fine quality of the workmanship.At 5 ft 10 in, and 183 lbs, the standard 42 inch chest size that I ordered, fits me as if it were custom made.Alan MortonSaskatoon, Saskatchewan, Canada.

5
Date of experience: Apr 25, 2019
Philippa Long
Great jackets

Have ordered a standard Raiders jacket and a raiders hero jacket from them. Always fast delivery and the custom jacket took under 2 weeks. Great jackets well made for a great price. Will buy from them again.

5
Date of experience: Mar 08, 2018
Spencer Smith
I got a good feeling about this company .. :)

Ordered a junior Raiders jacket for my sonVery helpfull - and quick! - response regarding sizes (both email and online chat)Recieved in just two days!!Amazing quality!Had a pro look it over and she said it's simply not possible to make such exquisite handmade quality for 80 quid, so here's the inside scoop about what's really going on at wested.com :You really think Order 66 distroyed all those clones? Nope, some of them escaped and are now working 24/7 at making some of the coolest clothing on this planetOnly explanation that makes sense :pI'll be back for a nice jacket for myself and when my son needs a bigger one. This is probably a loop that that'll go on forever. Nice!Wested.com is HIGHLY RECOMMENDED!!

5
Date of experience: Dec 07, 2016

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