westminstercollection.com

3.8
3.8 Based on 468 reviews

Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries....

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Average Rating

3.8

/
5

468 Reviews

5 Star
65%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
26%

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Review Time

Important Heartfelt Caring People

Polite @Friendliness of operatorVery very Helpful Understanding of issue Can only put into words how my Experience was in not having to repeat myself due to a Stroke @ how l was given time to explain my reason for contact Very very easy @ pleasant contact Thank You ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Jun 25, 2025
Helpful and polite

Don’t have many occasions to ring up with a query, but on the instances that I have, they have always been treated in a polite and helpful manner.

5
Date of experience: Jun 25, 2025
Sylvester Walker
Perfect response from Customer Advisor

The customer advisor really helped me to sort out my problem and I was very pleased with the actions he took in settling my query. He was pleasant, helpful and polite ***

5
Date of experience: Jun 24, 2025
Excellent Customer Support Experience

Not been a customer that long having recently started collecting the British Birds coins and was horrified when I received a letter about payment being declined even though I knew there is always money in my account. Rang Westminster and the young lady helped me figure out what the issue was. Also mentioned that I'm not interested in the Artist's Recommendations so she very kindly removed them from the system so that I no longer receive them and arranged for return of the coin I had received. Super helpful lady.

5
Date of experience: Jun 24, 2025
Laura Powell
Brill

Always first class service,polite when on the phone. :)

5
Date of experience: Jun 24, 2025
Abraham Scott
I started a collection got 1 piece then…ingot collection

I started a collection got 1 piece then got threatened with a court case because I didn't pay for the second piece which I did not receive I emailed them no response so I called them to I wont pay any administration fees or for something I didn't receive The chap apologised for the emails saying they were generic and they would send the second piece So l am waiting for it to arrive

3
Date of experience: Jun 24, 2025
Warren Long
You dealt with my question and I thank…

You dealt with my question and I thank you for that

5
Date of experience: Jun 24, 2025
Elaine Taylor
Westminster collection …

I have always found the Westminster collection staff are always very nice and helpful, if I have had a problem, thank you for all your help,Mrs s Mitchell

5
Date of experience: Jun 24, 2025
Ali Nelson
Fantastic badge great looking

Fantastic badge great looking. Chuffed to wear it

5
Date of experience: Jun 23, 2025
Stanley
Amazing customer service!

Really quick delivery, great quality of coins with amazing detail! Customer service was great when I made a bit of a boo boo and hadn't realised getting a one off coin for VE Day and the RAF subscribed me so it tried to charge me, however when I contacted, as the customer support team were amazing and so helpful (and kindly gave me more for my uncle who is in the RAF to enjoy as much as the spitfire coin!) Many thanks!!

5
Date of experience: Jun 23, 2025

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