Review Time
Polite @Friendliness of operatorVery very Helpful Understanding of issue Can only put into words how my Experience was in not having to repeat myself due to a Stroke @ how l was given time to explain my reason for contact Very very easy @ pleasant contact Thank You ⭐️⭐️⭐️⭐️⭐️
Not been a customer that long having recently started collecting the British Birds coins and was horrified when I received a letter about payment being declined even though I knew there is always money in my account. Rang Westminster and the young lady helped me figure out what the issue was. Also mentioned that I'm not interested in the Artist's Recommendations so she very kindly removed them from the system so that I no longer receive them and arranged for return of the coin I had received. Super helpful lady.
I started a collection got 1 piece then got threatened with a court case because I didn't pay for the second piece which I did not receive I emailed them no response so I called them to I wont pay any administration fees or for something I didn't receive The chap apologised for the emails saying they were generic and they would send the second piece So l am waiting for it to arrive
Really quick delivery, great quality of coins with amazing detail! Customer service was great when I made a bit of a boo boo and hadn't realised getting a one off coin for VE Day and the RAF subscribed me so it tried to charge me, however when I contacted, as the customer support team were amazing and so helpful (and kindly gave me more for my uncle who is in the RAF to enjoy as much as the spitfire coin!) Many thanks!!
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Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries.
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