westminstercollection.com

3.8
3.8 Based on 468 reviews

Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries....

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Average Rating

3.8

/
5

468 Reviews

5 Star
65%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
26%

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Review Time

Preston Ross
5☆ Service, as usual

Very helpful customer service representative, bright, friendly and was able to sort out my query and problem quickly and efficiently. Overall, 5☆ service, that I've always had any time I've had to phone up with a query or problem.

5
Date of experience: Feb 25, 2025
Jodie
Absolutely Amazing customer service…

Absolutely Amazing customer service advisor, she was very helpful, I suffer from bad anxiety, and she was so professional and helped talk me through everything, and helped keep me calm, and got my order sorted out to my satisfaction. Westminster is me favourite place to order from :)

5
Date of experience: Feb 25, 2025
I spoke with a wonderful representative…

I spoke with a wonderful representative by the name of Eric (hope i spelt that right) who was a delight to speak with. handled my query very fast, not all companies do that anymore.if the working world was filled with people like Eric it would be a much nicer place to be in.

5
Date of experience: Feb 25, 2025
Drummond
Guy i spoke too was so helpful

Guy i spoke too was so helpful, so understandjng and very professional.

5
Date of experience: Feb 24, 2025
Karl Adams
The customer service agent was brilliant!!

The customer service agent was brulliant. He understood what our problem was & dealt with it. He was supper helpful & kept us informed throughout the process.

5
Date of experience: Feb 24, 2025
Robbie B.
Dishonest company

Dishonest company. First, I ordered so called "free" coin with them, to end up with a subscription for many months afterwards. Not sure where their fine prints were mentioning any subscription. Eventually I've contacted customer service to cancel the never wanted subscription and the audacity on them to email that I've gotta pay again now. Con con, money grabbing... I'll go through ombudsman

1
Date of experience: Feb 24, 2025
Viola S.
Very helpful

The customer service representative - Mark, was very helpful, kind and efficient.He sorted my problem out and helped me enormously. ThankYou Mark

5
Date of experience: Feb 21, 2025
Anatole_Killer
I ordered 3 coins when arrived the…

I ordered 3 coins when arrived the envelopewas empty, when I call to say the coins wasn't there they resent them out at no extra costthank you so much,I all was have a good service from them will be ordering in the future.

5
Date of experience: Feb 20, 2025
Ginny W.
Top Class!

I ordered the gorgeous Winter Robin Collectors coin, free but £1.99 P+P on the 13th February 2025 and it arrived on the 20th. I absolutely love it!Also enclosed were various leaflets etc. advertising other beautiful coins. I had three lovely emails from them thanking me for the order and telling me it's been dispatched and so on.Thank you, WC. I'll be ordering from you again!

5
Date of experience: Feb 20, 2025
Customer service experience is 5*****…

Customer service experience is 5***** because the lady I spoke to was friendly, professional & efficient overall she solved my problem & made me feel at ease

5
Date of experience: Feb 20, 2025

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