westminstercollection.com

3.8
3.8 Based on 468 reviews

Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries....

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Average Rating

3.8

/
5

468 Reviews

5 Star
65%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
26%

Filtered Reviews

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Review Time

welth89
Be careful what you sign up for.

It's quite simple,like so many other clients,I only wanted to buy one coin but found myself contracted in.Its clearly not obvious what you are signing up for and it feels deceitful.In fairness I rang them expecting more bad behavior and them playing hardball with me but the opposite was true,a charming chap sorted it out there and then,cancelled everything and showed me how to get a refund.

2
Date of experience: Apr 01, 2025
Leamon Parker
Phoned up with an enquiry for coin collection

Phoned up with an enquiry, the customer advisor dealt with my request directly and proficiently. Then dealt with my order professionally, overall excellent customer service.

4
Date of experience: Apr 01, 2025
Sent me a product I never wanted then…

Sent me a product I never wanted then charged my card after they’d sent it. Took months to resolve whilst threatened with legal action even though every attempt I made to contact them was ignored. Feels like a con, I see many people have had the same experience as I did so this isn’t a one off. They know exactly what they’re doing.

1
Date of experience: Apr 01, 2025
Yenflux
Rang to order an item

Rang to order an item, was straight through and the lady was very efficient and helpful

5
Date of experience: Mar 30, 2025
Nicole Brooks
Everything I asked mark was explained…

Everything I asked mark was explained back perfect and courteous can 100% recommend thankyou

5
Date of experience: Mar 28, 2025
Gunner Wright
Excellent service very helpful and…

Excellent service very helpful and friendly

5
Date of experience: Mar 28, 2025
Matthias
Shameful.

The 5 star reviews are a scam. The company operates outside the law. It is illegal to retain credit card details under GDPR regulations. I did not order additional coins. They charged me "automatically". Utter rot. Never will I buy from them again.

1
Date of experience: Mar 28, 2025
Ezekiel Brooks
An absolute scam with threatening…

An absolute scam with threatening letters demanding payment for items not even ordered or received

1
Date of experience: Mar 20, 2025
Ariana Patterson
Fantastic service

Fantastic service any queries dealt with promptly.

5
Date of experience: Mar 05, 2025
Sydney Scott
They need to stop right now

They need to stop right now. The laws are clear. You don't mislead people into subscriptions. It's 2025 and here we are. I did a chargeback because I just can't be bothered to get into a thing with their customer service. I didn't subscribe. I don't have an email saying I subscribed. The only confirmation email is from the order I placed which is clearly not a subscription. If someone is reading this and fancies a civil case to stop this, then they're welcome to my order details. We need to stop companies doing this.

1
Date of experience: Mar 05, 2025

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