Review Time
This company has had zero communication with use since they took our belongings. We have called multiple times to find out when our stuff would be delivered. We were initially told it would be picked up on Dec 26 and delivered by Dec 31st. That didn’t happen. The next lie we were told by Carl was that it would be there within 10 days. We lined up someone to meet the movers and we called a couple days before to see what day and time there were coming. We were told that day that it wouldn’t be there on 10 days either. Nothing we have been told is true. They took our belongings from Weat Virginia and we were told they were heading to Florida with it. The truth is that it’s sitting in a warehouse in Illinois with no delivery date in sight. This company is not credible. Read the negative reviews they are all similar. They make you promises they know they can’t keep to get your money and then you are stuck. I would never recommend them.
I’m beyond livid using this company for my family’s first big move across the country. Brandon helped me out in the beginning and gave me what sounded like a great quote. Then Mitch called and raised the price all because I missed small things. Then the 3rd party moving company they chose(can’t remember the name) showed up and raised the price $6k more from looking at the “weight.” Didn’t make any sense to me. So now this entire move has been several thousand dollars out of our own pocket!! It’s not been 3 weeks since we have parted with our entire life and I’ve been told by this moving truck company 2 different times 5-7 days. Then the following week 3-5 days. Originally was supposed to have the delivery before Christmas.
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