Review Time
They are NOT a real company! they sell your moving contract to subcontractors that are under investigation for fraud. This is a SHEL company to cover fraudulent businesses. Their subcontractor ( possibly the owner of all these fraudulent companies are the same people ) delivered our boxes opened with missing items as well as missing 3 missing boxes. when confronted Bightside movers refused to follow up and stopped answering our calls. Their subcontractor offered us less than a dollar per pound of missing items. About $3000 worth of items are missing and they refused to check their warehouses and offered less than $100 in compensation. TOTAL SCAM! already reported to federal authorities for fraud.
Terrible broker to use. My contract had delivery dates, the third party they used Cita Van came days later with half my items and charging me $300 due to steps. They told me they either had to deliver my items 2 days early or 1 week late. Then the owner of Cita Vans hung up when I expressed my contract had neither dates and not possible. When they arrived days later, imagine someone telling you to pay $300 when large items like your TV, futon, couch, coffee table etc (to name a few) are missing. I paid for assembly and reassembly of my items and my bed has no slates or screws. BRIGHTSIDE will not call you back even if you speak to Carl, Frankie, Steve or Phillip to help you navigate issues with the 3rd party they selected. I originally thought I was booking directly through them, you are not. You experience will solely depend on the 3rd they sell your move too. They sold me to and from love to two separate places, both companies blame each other for my missing items. Do not be fooled by these reviews, I was and now out of thousands of dollars. BRIGHTSIDE does not care, especially Carl and Frankie. Try to find a local moving company directly, much harder with long distance moves, but will save time and money. Only half my items arrived, most smelt or urine and there were roaches in the boxes that did arrive. You’ll only be reimbursed .60 per pound of items you have pictures and receipts for, for damages. Run… they are nice in the beginning but 0 help after, even after promising to call back the the “Sup” Carl did numerous times.
Listen to every single 1 star review and notice the nearly identical bait and switch tactics. Low quote, quote increases, then quote gets out of control and sketchy people show up to "move" you. Mitch doesn't add his last name to anything for a reason.
Would not recommend this company to anyone. Received a very reasonable quote for our cross country move. On the confirmation call we added items we'd forgotten, and the quote increased by nearly 4,000. Were told that our deposit was not refundable. We were told if we decreased/consolidated our boxes and got closer to the original inventory we would only be charged the original quote. We spent hours doing this and got rid of more things so the move would be cheaper. However when the men arrived to load they had no idea what we were talking about and we were still charged the higher quote. They also said it would take about a week, and it's been over a week with zero update from anyone. I have called, left voicemails and multiple emails. Terrible customer service and very misleading business practices. I question if any of these five-star reviews are real. Next time I'll save the money and load myself with Upak.
Classic bait and switch. What a mistake it was to hire this company. They are not the ones that will move you. they will contract your move out to at least two other companies. They will tell you what you want to hear when you call, and give you a hell of a quote, however. Then a completely different company will show up at your door. And it will be a company that you never would’ve hired on your own… A company with horrible reviews. They will walk in, with guys hired from Home Depot… They will throw your belongings in boxes, with no care at all. Then they will tell you that you’ve gone over the quoted price, and you will be extorted into signing something and paying more, because your things will already be in the truck and you will have no other choice. Then, it will be another company altogether that will do the driving. You will be extorted once again… Told that you have to pay more because the distance is different than what the driver expected or the driveway is too small for his truck… And you will have to pay more if you want to get your things out of the truck. And when you object, they will point to the small print that you were forced to sign. By this time, your things will have been moved about five times from one truck to another, from one warehouse to another, etc. You will be bullied, and it will feel like something out of a bad movie. You will have no recourse, because none of these in-between people can be found… They’re all from different places and they are mean and horrible. Shame on this company. They are just brokers. And they are crooked as can be.
This company is a scam. The gave me one quote, took a huge deposit of over $3k and then had some “quality assurance” person call to go over the estimate. With very few actual changes the price went from $7k to over $10k. Total bait and switch. I am within the 3 day window so hopefully they refund my deposit as they are required by federal law but we will see. I wanted to warn others to stay away from this broker.
Most importantly, this company has integrity and excellent customer service. I received a bid from Brightside but did not chose them for my move. Due to an error on their part, my bank was charged for a deposit amount (approx. $2,500). When I brought it to their attention the matter was resolved quickly and fairly. My refund even included a 5% inconvenience fee. Kudos to Brightside management and office staff (Frankie)! I would recommend this company 100%.
Trustworthy and quality work. used Brightside for my move to the Inland Empire. Anthony made me feel comfortable and he was very patient because I asked him a thousand questions lol. most companies were pressuring me and he gave me space to make an informed decision ! on moving day Brightside's movers were very kind and and even protected my grandmothers old curio cabinet with crating. they even helped shipped my car so I could take a flight. great job guys thank you. will be using you again.
Claim your business profile now and gain access to all features and respond to customer reviews.
autoprotectusa.com
musicroom.com
jamoona.com
residentialadvance.com
cozey.ca
villohome.com
agotrade.com
dylanjahraus.com
tryrenewa.com
money-adh3.beauty