Review Time
Ordered a product on their website. Order was accepted and payment done. 2 days later the order is cancelled because the products are not available, refund is processed but it might take up to 30 days to show on the account... This would be fine if I hadn't looked at their website again and the product is still listed as in stock for purchase! Don't sell what you don't have!
Ordered a product on their website. Order was accepted and payment done. 2 days later the order is cancelled because the products are not available, refund is processed but it might take up to 30 days to show on the account... This would be fine if I hadn't looked at their website again and the product is still listed as in stock for purchase! Don't sell what you don't have!
I ordered a USB key from Whizz Kuwait for 28.400 KWD. The prices are listed in KWD, which strongly suggests the company is based in Kuwait. However, my bank charged international transaction fees, making it clear this is not the case.The order took almost a full month to arrive. When it finally did, it was shipped from the United States, and the invoice inside showed a value of $50 USD, less than half of what I paid.This shows that:The item was not in stock locallyDelivery time was unreasonably longThe product was sold at more than double its actual priceThe company is not transparent about where it operates fromOrdering the same item myself from the US would have been faster and significantly cheaper.Very disappointing experience. I do not recommend this company due to its misleading practices and poor value. Stay away.
The company is very very professional. I unfortunately had to cancel an order that I had already made and paid for, once I alerted the company, they quickly acknowledged and refunded me the entire amount. Very commendable of them.
They are well educated in support and IT, I got my IP blocked and they addressed the problem twice. I found an item overpriced, and they gave me back my money when I requested. Can't ask for more, their service is good enough, recommended to deal with
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