Name: wilsons.co.uk
Telephone: +441372736000
Rating: 4.6

Jacqui Guest

Still an ongoing lack of communication

I received this reply to my review............."Hi Jacqui, we are sorry to hear about your experience - this is not the standards that we expect to see. I am going to kindly send a 'request information' just to that I can obtain your full contact details. Once received, a member of the management team will be in touch with you. Many thanks, Wilsons"But no response 7 working days later. Just like the lack of communication during our service then sales experience!

Date of experience: Nov 04, 2025

Steve W Guest

4 months ago

Josh Lander…

Josh Lander patiently took my nervous wife to drive our selected car answering numerous questions and reinforcing his response when operating the car’s features. No pushy manner to sell the car but discussed various options after we decided to purchase.

Date of experience: Nov 02, 2025

GARY ELLA Guest

4 months ago

Great communication and very helpful

Great communication and very helpful. Smooth process from start to finish.

Date of experience: Oct 31, 2025

Tee Guest

4 months ago

Kelvin have been helpful all the way…

Kelvin have been helpful all the way with the purchase. I am happy with the assistance, great services

Date of experience: Oct 31, 2025

Katy Guest

4 months ago

Highly recommend Wilsons

From my initial enquiry to car collection day all the staff at Wilsons have been fab. Special thanks has to go to Khalid who was amazing, great communication & a very personal service including a video of the car prior to coming to see it and a follow up call the day after I collected my car to see how I was getting on. Gemma did a fantastic job on collection day despite being absolutely rushed of her feet. Would highly recommend Wilsons to anyone that asks.Thanks Khalid & Gemma

Date of experience: Oct 29, 2025

Katy Parker Guest

4 months ago

Excellent used car sales service.

Excellent used car sales service. Alex Lavington, our Sales Exec, was a pleasure to deal with, efficient, friendly, knowledgeable and helpful. Never felt pressured at all. Everything on the car was delivered as promised.

Date of experience: Oct 29, 2025

Richard Humby Guest

4 months ago

Kelvin listened to what we were looking…

Kelvin listened to what we were looking for. Offered suitable alternatives when we wanted to look at other options. Allowed us to take our time and make sure we were happy with the decision.