Review Time
I am extremely disappointed with this store and their chosen parking management service, UKPS Ltd. I received an unfair parking charge despite being a customer at Wing Yip supermarket and upstairs Chinese Restaurant, and the notice was even sent to the wrong address, causing delays and preventing me from responding within the appeal period. When I submitted an appeal, UKPS completely ignored it, only for me to later receive a notice from a debt collection agency, adding even more stress. For those who want to visit this restaurant, be careful and reconsider, cause you will RECEIVE A PARKING CHARGE that cause you 100 POUNDS for parking even you had a meal and shopping there!!!
I visited the Chadderton branch on Sunday for a pack of fillet steak it cost £44.68 we asked the butcher to cut it he gave us a ticket which we payed with . We took it home put into freezer bags and put one in the fridge to eat today . I cooked it and it was off . I rang the branch in question and was told they only have a 30 minutes window to bring back for fresh meat . Don’t buy any fresh meat from there and if you do make sure it’s ok because now I’m £45 out of pocket and their customer service stinks
CRICKLEWOOD, 395 EDGWARE RD, LONDON, NW2 6LN,NOTHING IS CHEAPER THAN MOST SUPERMARKETS IN THE UK, MOST OF THE STAFF ARE FRIENDLY AND GIVE GOOD SERVICE, BUT 1 MANAGER IS RACIST, I HAVE REPORTED HIM TO THE HEAD OFFICE, BUT THEY COULDN'T CARELESS, AS THEY WERE ALL CHINISE LIKE HIM, I SHOULD HAVE REPORTED TO THE POLICE, BUT I WAS VERY BUSY @THE TIME . . .NB: IT WAS OVER 3 YEARS AGO...
Purchased 2 very mouldy/some form of egg ridden Lo mein lions brand noodles from here sealed in airtight plastic, the colours and mould was like nothing I’ve seen. I was told there must have been holes in it which allowed air, there wasn’t when I bought them as I had to open them. Both wing yip and environmental health did basically nothing and the checks came back fine. Unsure how when so many people are complaining of rotten food. Wing yip told me I have to give them the noodles or no money back, when I stated they had to be sent to Environmental health they didn’t email me back and so never got my refund. I used to love noodles but I just can’t eat them after that.
Went there today with my sister within less than 15 minutes I was ordered to put my small suitcase by a person working there, to a booth near the till. They came back with a ticket. When I asked the tallest cashier who appeared to be counting limes a question, a hand came towards my face as if to say talk to the hand, why are you employing someone with very bad manners. The whole experience is very disappointing, I too will not be back remember Win Yip you are in a multi culture area. If you are offended by anyone who are not Chinese might be worth closing, your store also must abide by the equality and diversity legislation if you intend to keep trading. 👎👎👎👎👎
BEWARE WING YIP ARE SCAMMING PEOPLE WITH PARKING! Try having dim sum and then shop in under two hours! This scam is disgusting, not to mention arrogant, most people have to use your car to get there. After having spent over £450 pounds in the shop and restaurant for my daughters 16 birthday party, I have received a parking invoice requesting I pay them £100 or £60 if paid earlier. PLEASE NOTE Private parking companies have no official right to fine you, REMEMBER this is not a fine ITS AN INVOICE, they REALLY do not have the LEGAL RIGHT to fine you. I'm quite prepared to go to court and drag wing yip name into the mud, they deserve it, they didn't have to set up this practice they choose to and its affecting their customers.WING YIP ARE IN FULL KNOWLEGE OF THIS PRACTICE. the extract below is from their website"Unfortunately, we are unable to assist with any matters relating to Parking Charge Notices. Our car parks are managed by an external company and any issues you have regarding a Parking Charge Notice you’ve received should be directed to them. All details on how to contact them are on the Parking Charge Notice itself."They know full well this is happening and are doing nothing to amend this criminal like practice. I for one shall never shop there or any of their shops again, unfortunate for my Chinese wife. OH and never buy meat there, both times we have we've been extremely ill. Always check dates on items, we've brought item's only to find them months past their best before date.All in all shockingly bad state of affairs for what could and should be an good experience.
We purchased a vac packed fillet steak which cost £22.64 from Wing Yip in Birmingham which had a "best before" date of 16/2/24. On opening the pack today it absolutely stank! We called the store to ask for a refund and were point blank refused. The reason? They don't accept any fresh produce returns which have been out of store for more than 30 minutes!!!! What an absolute joke. We had stored the steak in an insulated bag on the way home and obviously in the fridge at home. They said "fill out a complaint form and if we get enough of them we'll consider it" Unbelievable. We will never shop with them ever again. AVOID!
Wing Yip and parking Company (UKPS) have conspired to get extra money out of the pockets from their customers who park their cars in the car park whilst shopping. In Croydon, the limit of parking on the ground floor is set at 2 hours whilst in the upstairs car park it’s set to 4 hours (surely it makes more sense to make it 4 hours on the entire site). None of the sign posts are clear. On all my previous shopping trips to Wing Yip Croydon I have always parked on the ground floor and exceeded 2 hours because of having lunch at the restaurant next door and have never got a PCN until today after visiting and spending a huge amount of money with them. Have appealed to UKPS and within 3 minutes of doing so got a reply basically saying tough luck! That said, I won’t be going back to Wing Yip anymore!!!
Bought seaweed which is a dry food, bought three packs, they were mouldy. Went back didn't have a receipt, got told no refund no receipt. Cashier lady did try to look for my receipt on their system but couldn't find it. They say it doesn't affect your statutory rights but reality tells you otherwise. Wing yip didn't exchange nor refund the goods. Make sure you keep your receipts people. I left the three packs there. I wonder if they will end up back on the shelf? Won't be buying seaweed there then....
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