Review Time
Wing Yip sells pork which is rotting. Do not buy anything from Wing Yip. They should be reported. This is very bad. Plus I got a parking ticket for parking in a bay to do my shopping. This is a very bad company and should be reported
I was shocked to receive a letter from UKPS issuing me a fine of £100 for 'not parking according to the signage installed in Wing Yip Croydon carpark' a few days ago!!! There were no details in the letter and when I googled, a number of people were also ripped off by this very unfair parking fine. Firstly, the signage (if there was one) was NOT obvious. Adding to that, I have had no problems with parking since it opened years ago! Like all the reviewers, I spent a lot of money that day (at least £400) shopping in Wing Yip and eating at the restaurant. I cannot understand how they expect customers to do everything within a short time. I still do not know what is the parking time limit, as there is no information on the letter, nor on the Wing Yip website! I agree with all the reviewers and wished I had read their reviews before going to Wing Yip. There is no point calling Wing Yip management as it will be a waste of time and they are the ones who are ripping off customers! This is daylight robbery and it has now put me off going to Wing Yip centre, whether to shop, eat at Tai Tung restaurant or buy from the bakery! It is definitely a scam to rip off customers. My advice to everyone is DO NOT GO TO WING YIP! It is better to buy from smaller Asian shops. What is sold in Wing Yip can be purchased from smaller Asian shops and in the traditional British supermarkets.
Absolutely disgusted after getting a parking penalty notice. As with everyone, we’ve been going since we were kids and never had a problem. Now they have put a car park management company in to catch and make money off their customers! Who does that! What a way to send customers away. This is Manchester one, I parked downstairs, did a bit of shopping then went upstairs for some food with family, and got fined £60 (if paid within 14 days)! Apparently I went over 90 mins! I went over by 10 minutes!! Probably took 10 mins to strap my daughter into the car seat! Absolutely disgusted. Tried calling Wing Yip to see if they would help, all they said was it’s 90 mins in the downstairs cash and carry shopping and 4 hours if parked upstairs to go to the restaurant, not helpful at all. I will never go back again, very very disappointed
I took my family of 4 to Wing Yip Croydon and parked our car in disabled bay there with blue badge displayed. We bought some buns at the bakery and queued for a Dim Sum meal at the Tai Tung restaurant, which had a slow service. By the time we received the bill we had already parked over 2 hours. We then shopped at Wing Yip which took another hour. As we left the Wing Yip we bought some bubble teas at Purcha. After loading the car we left. A few days later I received a Parking Charge Notice (PCN) from UKPS demanding £100 but discounted to £60 if I pay within 14 days... WHAT?! They claimed that there were clear signs stating a maximum stay of 2 HOURS and that I had parked for 3 hours 26 minutes. To be honest, I had not noticed the signs but what if I had? We had spent £99 in the restaurant and £123 in Wing Yip. In no other shop car park have I ever been made to pay after I showed my receipts. I appealed on the UKPS website stating that I had been a genuine customer of 4 shops on site. They replied that they believed I was a genuine customer but that I still had to pay their charge. I thought about contacting Wing Yip but their own website stated that the car park is managed by an "external company" and has nothing to do with them—disgraceful shame on them! This is an outright extortion racket! BEWARE!
Poor customer service, unhelpful manager Ricky has no manners, lack of respect and just no basic gentleman etiquette of a man towards a women as flatly refused to help a petite lady who was clearly struggling to lift a heavy product just bought from the supermarket
We have been visiting Wing Yip from the 80s where my father used to shop there. In the start, they were an integral part of the Chinese community where they were there to provide a service to help the Chinese community. Today it is just using the Chinese people as a cash cow and its own ATM. Almost everything is 50p to £1 dearer than the Chinese supermarket around the corner and customer service is none existent. The staff don't want to help you find a thing and look miff that you dare ask them a question. Having bought about £150 of stuff we went to local rival 6 minutes down the road and we worked out that had we bought the same products from there, we would have saved over £25.Absolutely shocking.
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