Review Time
Do not bother with this insurance company. I cancelled a month and a half prior to my policy ending, and I get charged an astronomical amount. I set up a payment plan, and two months failed due to issues with my bank that I was trying to resolve. I made contact with them to reset it up, and suddenly it's sent to a debt collection agency even though I contacted them prior to this. The staff are beyond rude, told me they were going to launch an investigation into why I was charged so much when i had a month and a half left of my policy, and didn't even bother doing so. Absolutely ridiculous, and I'll never be back.
AVOID THIS COMPANY AND BE STREDD FREE PAY SOMEONE WHI CARES ABOUT CUSTOMERS.IF YOU ARE THINKING OF TAKING OUT AN INSURANCE POLICY WITH THIS COMPANY BECAUSE THEY ARE CHEAPER THAN OTHERPLEASE DON'T BOTHER. THEY WILL TRY TO GET MONEY FROM YOUR FOR JUST ABOUT ANYTHING THEY WANT.
Were fine until I went elsewhere and didn't want to renew with them. I cancelled my direct debit and then went online to cancel my policy. They want to charge me £75 for cancelling, when it is quite normal for people to cancel their insurance (who the hell auto renews in 2025) when you've found it cheaper elsewhere.
This company is disgusting, hidden charges everywhere , cancelled my policy because there box broke my cars ecu and they charged me for the whole years cover , trust me , pay more else where , stay well clear And their generic replies seem AI generated
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