Review Time
We arrived at the airport about four hours before our international flight to Barcelona, only to find out it had been cancelled. We had to frantically book new flights on the spot and immediately received our “booking in progress” email from Whizfare Travels.
We called customer service right away and were connected with Davin, who helped accelerate our booking and stayed on the line with us throughout the entire process. He was calm, collected, incredibly responsive, and reassured us every step of the way. Thanks to him, we were able to confirm our tickets, check in with the gate agent, and legitimately save our holiday.
We are so grateful for Davin’s professionalism and support during such a stressful moment. He truly made all the difference!!!!
The phone representatives at the company encourage clients to leave positive feedback while on hold. Although hold times could improve, my overall experience has been favorable. Their website is decent, and my agent provided me with official documentation from the airline, which was all authentic. I appreciate the good customer service from the representative. When I received confirmation from the company, the number worked with the airline.
Shawn was extremely helpful while I was booking my flights. He was very patient and stayed on the line with me for over two hours to confirm everything was booked correctly. If I could give him 6/5 stars, I would! I will be using Wizfair for my future bookings and will be recommending it to all my friends.
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